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Goal-oriented dialogue systems typically communicate with a backend (e.g. database, Web API) to complete certain tasks to reach a goal. The intents that a dialogue system can recognize are mostly included to the system by the developer…

Computation and Language · Computer Science 2018-07-04 Umutcan Şimşek , Dieter Fensel

Large Language Models (LLMs) have demonstrated impressive capabilities in language generation and general task performance. However, their application to spoken language understanding (SLU) remains challenging, particularly for token-level…

Computation and Language · Computer Science 2025-10-09 Shangjian Yin , Peijie Huang , Jiatian Chen , Haojing Huang , Yuhong Xu

Spoken Language Understanding (SLU) consists of two sub-tasks: intent detection (ID) and slot filling (SF). Given its broad range of real-world applications, enhancing SLU for practical deployment is increasingly critical. Profile-based SLU…

Artificial Intelligence · Computer Science 2025-11-25 Di Wu , Liting Jiang , Ruiyu Fang , Bianjing , Hongyan Xie , Haoxiang Su , Hao Huang , Zhongjiang He , Shuangyong Song , Xuelong Li

Spoken Language Understanding (SLU), which aims to extract user semantics to execute downstream tasks, is a crucial component of task-oriented dialog systems. Existing SLU datasets generally lack sufficient diversity and complexity, and…

Computation and Language · Computer Science 2025-12-02 Yuezhang Peng , Chonghao Cai , Ziang Liu , Shuai Fan , Sheng Jiang , Hua Xu , Yuxin Liu , Qiguang Chen , Kele Xu , Yao Li , Sheng Wang , Libo Qin , Xie Chen

Spoken language understanding (SLU) tasks have been studied for many decades in the speech research community, but have not received as much attention as lower-level tasks like speech and speaker recognition. In particular, there are not…

Computation and Language · Computer Science 2023-06-19 Suwon Shon , Siddhant Arora , Chyi-Jiunn Lin , Ankita Pasad , Felix Wu , Roshan Sharma , Wei-Lun Wu , Hung-Yi Lee , Karen Livescu , Shinji Watanabe

Spoken Language Understanding (SLU) systems consist of several machine learning components operating together (e.g. intent classification, named entity recognition and resolution). Deep learning models have obtained state of the art results…

Computation and Language · Computer Science 2020-02-17 Akshit Tyagi , Varun Sharma , Rahul Gupta , Lynn Samson , Nan Zhuang , Zihang Wang , Bill Campbell

This paper explores the task Natural Language Understanding (NLU) by looking at duplicate question detection in the Quora dataset. We conducted extensive exploration of the dataset and used various machine learning models, including linear…

Computation and Language · Computer Science 2019-07-03 Lakshay Sharma , Laura Graesser , Nikita Nangia , Utku Evci

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Spoken language understanding (SLU) systems are widely used in handling of customer-care calls.A traditional SLU system consists of an acoustic model (AM) and a language model (LM) that areused to decode the utterance and a natural language…

Computation and Language · Computer Science 2018-10-02 Shahab Jalalvand , Andrej Ljolje , Srinivas Bangalore

Despite advancements in causal inference and prescriptive AI, its adoption in enterprise settings remains hindered primarily due to its technical complexity. Many users lack the necessary knowledge and appropriate tools to effectively…

Artificial Intelligence · Computer Science 2024-07-31 Piero Orderique , Wei Sun , Kristjan Greenewald

Natural language understanding (NLU) is a task that enables machines to understand human language. Some tasks, such as stance detection and sentiment analysis, are closely related to individual subjective perspectives, thus termed…

Computation and Language · Computer Science 2025-02-20 Yunpeng Xiao , Youpeng Zhao , Kai Shu

Task-oriented dialogue (ToD) systems help users execute well-defined tasks across a variety of domains (e.g., $\textit{flight booking}$ or $\textit{food ordering}$), with their Natural Language Understanding (NLU) components being dedicated…

Computation and Language · Computer Science 2024-04-10 Evgeniia Razumovskaia , Goran Glavaš , Anna Korhonen , Ivan Vulić

Understanding the meaning of a text is a fundamental challenge of natural language understanding (NLU) research. An ideal NLU system should process a language in a way that is not exclusive to a single task or a dataset. Keeping this in…

Computation and Language · Computer Science 2021-01-29 Kinjal Basu , Sarat Varanasi , Farhad Shakerin , Joaquin Arias , Gopal Gupta

Complex natural language understanding modules in dialog systems have a richer understanding of user utterances, and thus are critical in providing a better user experience. However, these models are often created from scratch, for specific…

Computation and Language · Computer Science 2021-04-22 Brian Lester , Sagnik Ray Choudhury , Rashmi Prasad , Srinivas Bangalore

Bootstrapping natural language understanding (NLU) systems with minimal training data is a fundamental challenge of extending digital assistants like Alexa and Siri to a new language. A common approach that is adapted in digital assistants…

Computation and Language · Computer Science 2019-11-18 Shubham Kapoor , Caglar Tirkaz

This paper investigates how Natural Language Understanding (NLU) could be applied in Emotion Recognition, a specific task in affective computing. We finetuned different transformers language models (BERT, DistilBERT, RoBERTa, XLNet, and…

Computation and Language · Computer Science 2021-04-06 Diogo Cortiz

An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Iulian V. Serban , Mike Noseworthy , Laurent Charlin , Joelle Pineau

English Natural Language Understanding (NLU) systems have achieved great performances and even outperformed humans on benchmarks like GLUE and SuperGLUE. However, these benchmarks contain only textbook Standard American English (SAE). Other…

Computation and Language · Computer Science 2022-09-14 Caleb Ziems , Jiaao Chen , Camille Harris , Jessica Anderson , Diyi Yang

Natural language understanding (NLU) of text is a fundamental challenge in AI, and it has received significant attention throughout the history of NLP research. This primary goal has been studied under different tasks, such as Question…

Computation and Language · Computer Science 2019-08-15 Daniel Khashabi

With the renaissance of deep learning, neural networks have achieved promising results on many natural language understanding (NLU) tasks. Even though the source codes of many neural network models are publicly available, there is still a…

Computation and Language · Computer Science 2020-11-30 Nham Le , Tuan Lai , Trung Bui , Doo Soon Kim