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Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community.…
Survivors of sexual harassment frequently share their experiences on social media, revealing their feelings and emotions and seeking advice. We observed that on Reddit, survivors regularly share long posts that describe a combination of (i)…
Abusive language detection has become an increasingly important task as a means to tackle this type of harmful content in social media. There has been a substantial body of research developing models for determining if a social media post…
People come to social media to satisfy a variety of needs, such as being informed, entertained and inspired, or connected to their friends and community. Hence, to design a ranking function that gives useful and personalized post…
The most of the people have their account on social networks (e.g. Facebook, Vkontakte) where they express their attitude to different situations and events. Facebook provides only the positive mark as a like button and share. However, it…
The role of social media in fashion industry has been blooming as the years have continued on. In this work, we investigate sentiment analysis for fashion related posts in social media platforms. There are two main challenges of this task.…
Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…
Hate speech and misinformation, spread over social networking services (SNS) such as Facebook and Twitter, have inflamed ethnic and political violence in countries across the globe. We argue that there is limited research on this problem…
Mental health poses a significant challenge for an individual's well-being. Text analysis of rich resources, like social media, can contribute to deeper understanding of illnesses and provide means for their early detection. We tackle a…
Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…
Social Media has seen a tremendous growth in the last decade and is continuing to grow at a rapid pace. With such adoption, it is increasingly becoming a rich source of data for opinion mining and sentiment analysis. The detection and…
The ability to track large-scale events as they happen is essential for understanding them and coordinating reactions in an appropriate and timely manner. This is true, for example, in emergency management and decision-making support, where…
In recent years, abusive behavior has become a serious issue in online social networks. In this paper, we present a new corpus from a semi-anonymous social media platform, which contains the instances of offensive and neutral classes. We…
Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…
Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…
Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological…
The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…
Human language is colored by a broad range of topics, but existing text analysis tools only focus on a small number of them. We present Empath, a tool that can generate and validate new lexical categories on demand from a small set of seed…
Social media have been widely exploited to detect and gather relevant information about opinions and events. However, the relevance of the information is very subjective and rather depends on the application and the end-users. In this…
As of February 2016 Facebook allows users to express their experienced emotions about a post by using five so-called `reactions'. This research paper proposes and evaluates alternative methods for predicting these reactions to user posts on…