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We propose, in this paper, a model of continuous use of corporate collaborative KMS. Companies do not always have the guaranty that their KMS will be continuously used. This statement can constitute an important obstacle for knowledge…

Human-Computer Interaction · Computer Science 2016-02-01 Carine Touré , Christine Michel , Jean-Charles Marty

Teaching large language models (LLMs) to use tools is crucial for improving their problem-solving abilities and expanding their applications. However, effectively using tools is challenging because it requires a deep understanding of tool…

Machine Learning · Computer Science 2025-06-27 Jingwei Wang , Zai Zhang , Hao Qian , Chunjing Gan , Binbin Hu , Ziqi Liu , Zhiqiang Zhang , Jun Zhou , Bin Shi , Bo Dong

Collaboration technology typically focuses on collaboration and group processes (cooperation, communication, coordination and coproduction). Knowledge Management (KM) technology typically focuses on content (creation, storage, sharing and…

Human-Computer Interaction · Computer Science 2012-02-29 Nesrine Ben yahia , Narjès Bellamine , Henda Ben Ghézala

In the last couple of years we have witnessed an enormous increase of machine learning (ML) applications. More and more program functions are no longer written in code, but learnt from a huge amount of data samples using an ML algorithm.…

Software Engineering · Computer Science 2022-09-07 Peter Kriens , Tim Verbelen

Software development projects have undergone remarkable changes with the arrival of agile development methods. While intended for small, self-managing teams, these methods are increasingly used also for large development programs. A major…

Software Engineering · Computer Science 2018-11-30 Torgeir Dingsøyr , Nils Brede Moe , Eva Amdahl Seim

This paper discusses the important process of knowledge and its management, and differences between tacit and explicit knowledge and understanding the culture as a key issue for the successful implementation of knowledge management, in…

Other Computer Science · Computer Science 2010-03-10 Mohsen Gerami

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

Recent waves of technological transformation are reshaping work in uncertain and hard-to-predict ways. However, jobs at the forefront of the digitizing economy offer an early glimpse of these changes and leave rich activity traces. We…

General Economics · Economics 2026-04-10 Xiangnan Feng , Johannes Wachs , Simone Daniotti , Frank Neffke

Tools have become a mainstay of LLMs, allowing them to retrieve knowledge not in their weights, to perform tasks on the web, and even to control robots. However, most ontologies and surveys of tool-use have assumed the core challenge for…

Computation and Language · Computer Science 2024-06-28 Jimin Sun , So Yeon Min , Yingshan Chang , Yonatan Bisk

Software quality-in-use comprehends the quality from user's perspectives. It has gained its importance in e-learning applications, mobile service based applications and project management tools. User's decisions on software acquisitions are…

Software Engineering · Computer Science 2015-02-02 Issa Atoum , Chih How Bong , Narayanan Kulathuramaiyer

The number of studies focusing on onboarding in software organizations has increased significantly during the last years. However, current literature overlooks onboarding in Software Product Lines (SPLs). SPLs have been proven effective in…

Software Engineering · Computer Science 2021-04-13 Raul Medeiros

About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…

Software Engineering · Computer Science 2025-04-28 Ebtesam Al Haque , Chris Brown , Thomas D. LaToza , Brittany Johnson

The quality of human capital is crucial for software companies to maintain competitive advantages in knowledge economy era. Software companies recognize superior talent as a business advantage. They increasingly recognize the critical…

Software Engineering · Computer Science 2014-02-12 Sangita Gupta , Suma V

Growing role of intellectual capital within organizations is affecting new strategies related to knowledge management and competence development. Among different aspects related to this field, knowledge diffusion has become one of…

Social and Information Networks · Computer Science 2015-10-07 Przemyslaw Rozewski , Jaroslaw Jankowski

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder

BPMS (Business Process Management System) represents a type of software that automates the organizational processes looking for efficiency. Since the knowledge of organizations lies in their processes, it seems probable that a BPMS can be…

General Economics · Economics 2023-11-27 Alicia Martin-Navarro , Maria Paula Lechuga Sancho , Jose Aurelio Medina-Garrido

Although knowledge is one of the most valuable resource of enterprises and an important production and competition factor, this intellectual potential is often used (or maintained) only inadequate by the enterprises. Therefore, in a…

Information Retrieval · Computer Science 2016-08-31 Wolfgang Eiden

This paper explores the links between Knowledge Management and new community-based models of the organization from both a theoretical and an empirical perspective. From a theoretical standpoint, we look at Communities of Practice (CoPs) and…

Human-Computer Interaction · Computer Science 2008-04-18 Isabelle Bourdon , Chris Kimble

To remain viable and thrive, software organizations must rapidly adapt to frequent, and often rather far-ranging, changes to their operational context. These changes typically concern many factors, including the nature of the organization's…

Software Engineering · Computer Science 2013-12-18 Alexis Ocampo , Fabio Bella , Jürgen Münch

Multiple Choice Questions or MCQs are very important for e-learning. Generally, MCQs are used as a tool for the assessment of student performance at the end of their learning sessions. Can MCQs become an important tool in the process of…

Computers and Society · Computer Science 2015-03-18 Kisor Ray , Saumen Sarkar