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Selecting an appropriate task is challenging for contributors to Open Source Software (OSS), mainly for those who are contributing for the first time. Therefore, researchers and OSS projects have proposed various strategies to aid…

Software Engineering · Computer Science 2022-11-16 Fabio Santos

Resolution of complex post-production issues in large-scale open-source software (OSS) projects requires significant cognitive effort, as developers need to go through long, unstructured and fragmented issue discussion threads before that.…

Software Engineering · Computer Science 2026-04-29 Nazia Shehnaz Joynab , Soneya Binta Hossain

Developers often struggle to navigate an Open Source Software (OSS) project's issue-tracking system and find a suitable task. Proper issue labeling can aid task selection, but current tools are limited to classifying the issues according to…

Software Engineering · Computer Science 2024-03-06 Joseph Vargovich , Fabio Santos , Jacob Penney , Marco A. Gerosa , Igor Steinmacher

Issue Tracking Systems (ITSs), such as GitHub and Jira, are popular tools that support Software Engineering (SE) organisations through the management of ``issues'', which represent different SE artefacts such as requirements, development…

Software Engineering · Computer Science 2025-07-10 Lloyd Montgomery

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Software Engineering · Computer Science 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Software release development process, that we refer to as "release trajectory", involves development activities that are usually sorted in different categories, such as incorporating new features, improving software, or fixing bugs, and…

Software Engineering · Computer Science 2015-03-18 Hani Abdeen , Houari Sahraoui

Studies have shown that toxic behavior can cause contributors to leave, and hinder newcomers' (especially from underrepresented communities) participation in Open Source Software (OSS) projects. Thus, detection of toxic language plays a…

Software Engineering · Computer Science 2025-01-28 Ramtin Ehsani , Rezvaneh Rezapour , Preetha Chatterjee

The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for diverse stakeholders in OSS usability discussions to express…

Software Engineering · Computer Science 2025-12-10 Arghavan Sanei , Chaima Amiri , Atefeh Shokrizadeh , Jinghui Cheng

Software teams are increasingly adopting different tools and communication channels to aid the software collaborative development model and coordinate tasks. Among such resources, Programming Community-based Question Answering (PCQA) forums…

Software Engineering · Computer Science 2022-06-27 Marcia Lima , Igor Steinmacher , Denae Ford , Evangeline Liu , Grace Vorreuter , Tayana Conte , Bruno Gadelha

The development of open source software (OSS) is a broad field which requires diverse skill sets. For example, maintainers help lead the project and promote its longevity, technical writers assist with documentation, bug reporters identify…

Software Engineering · Computer Science 2022-09-07 Jenny T. Liang , Thomas Zimmermann , Denae Ford

Modern programming languages like Java require runtime systems to support the implementation and deployment of software applications in diverse computing platforms and operating systems. These runtime systems are normally developed in…

Software Engineering · Computer Science 2023-10-25 Salma Begum Tamanna , Gias Uddin , Lan Xia , Longyu Zhang

IoT is a rapidly emerging paradigm that now encompasses almost every aspect of our modern life. As such, ensuring the security of IoT devices is crucial. IoT devices can differ from traditional computing, thereby the design and…

Cryptography and Security · Computer Science 2023-04-28 Nibir Chandra Mandal , Gias Uddin

Toxic interactions in Open Source Software (OSS) communities reduce contributor engagement and threaten project sustainability. Preventing such toxicity before it emerges requires a clear understanding of how harmful conversations unfold.…

Software Engineering · Computer Science 2025-12-18 Mia Mohammad Imran , Robert Zita , Rahat Rizvi Rahman , Preetha Chatterjee , Kostadin Damevski

Consumer product reviews are an invaluable source of data because they contain a wide range of information that could help requirement engineers to meet user needs. Recent studies have shown that tweets about software applications and…

Software Engineering · Computer Science 2019-01-29 Kamonphop Srisopha , Pooyan Behnamghader , Barry Boehm

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Human-Computer Interaction · Computer Science 2019-02-21 Jinghui Cheng , Jin L. C. Guo

Social coding platforms have revolutionized collaboration in software development, leading to using software bots for streamlining operations. However, The presence of open-source software (OSS) bots gives rise to problems including…

Software Engineering · Computer Science 2023-07-26 Fenglin Bi , Zhiwei Zhu , Wei Wang , Xiaoya Xia , Hassan Ali Khan , Peng Pu

On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…

Software Engineering · Computer Science 2021-08-20 Christoph Stanik , Tim Pietz , Walid Maalej

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

Due to its enormous benefits, the research and industry communities have shown an increasing interest in the Microservices Architecture (MSA) style over the last few years. Despite this, there is a limited evidence-based and thorough…

Software Engineering · Computer Science 2021-05-05 Muhammad Waseem , Peng Liang , Mojtaba Shahin , Aakash Ahmad , Ali Rezaei Nasab

In a wave of growth, open-source projects need to modernize and change how they deal with processes, methods, and communication with their contributors. We could observe that open-source projects are constantly evolving to improve their…

Software Engineering · Computer Science 2021-10-05 Joselito Júnior , Gláucya Boechat , Ivan Machado