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The capability to generate responses with diversity and faithfulness using factual knowledge is paramount for creating a human-like, trustworthy dialogue system. Common strategies either adopt a two-step paradigm, which optimizes knowledge…

Computation and Language · Computer Science 2023-08-08 Yan Xu , Deqian Kong , Dehong Xu , Ziwei Ji , Bo Pang , Pascale Fung , Ying Nian Wu

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Dialogue generation has been successfully learned from scratch by neural networks, but tends to produce the same general response, e.g., "what are you talking about?", in many conversations. To reduce this homogeneity, external knowledge…

Computation and Language · Computer Science 2021-04-07 Yi-Lin Tuan , Wei Wei , William Yang Wang

Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…

Computation and Language · Computer Science 2023-10-23 Lang Qin , Yao Zhang , Hongru Liang , Jun Wang , Zhenglu Yang

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

End-to-end dialogue generation has achieved promising results without using handcrafted features and attributes specific for each task and corpus. However, one of the fatal drawbacks in such approaches is that they are unable to generate…

Computation and Language · Computer Science 2019-03-26 Hao-Tong Ye , Kai-Ling Lo , Shang-Yu Su , Yun-Nung Chen

Recently advancements in deep learning allowed the development of end-to-end trained goal-oriented dialog systems. Although these systems already achieve good performance, some simplifications limit their usage in real-life scenarios. In…

Computation and Language · Computer Science 2018-03-16 Stefan Constantin , Jan Niehues , Alex Waibel

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

Text generation system has made massive promising progress contributed by deep learning techniques and has been widely applied in our life. However, existing end-to-end neural models suffer from the problem of tending to generate…

Artificial Intelligence · Computer Science 2020-03-03 Hao Wang , Bin Guo , Wei Wu , Zhiwen Yu

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge…

Computation and Language · Computer Science 2021-11-10 Leonard Adolphs , Kurt Shuster , Jack Urbanek , Arthur Szlam , Jason Weston

Existing open-domain dialogue generation models are usually trained to mimic the gold response in the training set using cross-entropy loss on the vocabulary. However, a good response does not need to resemble the gold response, since there…

Computation and Language · Computer Science 2020-10-06 Wei-Jen Ko , Avik Ray , Yilin Shen , Hongxia Jin

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we…

Computation and Language · Computer Science 2020-06-17 Byeongchang Kim , Jaewoo Ahn , Gunhee Kim

Learning an efficient manager of dialogue agent from data with little manual intervention is important, especially for goal-oriented dialogues. However, existing methods either take too many manual efforts (e.g. reinforcement learning…

Computation and Language · Computer Science 2019-08-16 Zhuoxuan Jiang , Xian-Ling Mao , Ziming Huang , Jie Ma , Shaochun Li

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and…

Computation and Language · Computer Science 2022-03-17 Zihan Liu , Mostofa Patwary , Ryan Prenger , Shrimai Prabhumoye , Wei Ping , Mohammad Shoeybi , Bryan Catanzaro

In a multi-turn knowledge-grounded dialog, the difference between the knowledge selected at different turns usually provides potential clues to knowledge selection, which has been largely neglected in previous research. In this paper, we…

Computation and Language · Computer Science 2020-09-22 Chujie Zheng , Yunbo Cao , Daxin Jiang , Minlie Huang
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