Related papers: Ask Not What AI Can Do, But What AI Should Do: Tow…
Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…
AI agents are able to tackle increasingly complex tasks. To achieve more ambitious goals, AI agents need to be able to meaningfully decompose problems into manageable sub-components, and safely delegate their completion across to other AI…
AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…
According to several empirical investigations, despite enhancing human capabilities, human-AI cooperation frequently falls short of expectations and fails to reach true synergy. We propose a task-driven framework that reverses prevalent…
With humans interacting with AI-based systems at an increasing rate, it is necessary to ensure the artificial systems are acting in a manner which reflects understanding of the human. In the case of humans and artificial AI agents operating…
In this paper, we present results from a human-subject study designed to explore two facets of human mental models of robots---inferred capability and intention---and their relationship to overall trust and eventual decisions. In…
In the context of humans operating with artificial or autonomous agents in a hybrid team, it is essential to accurately identify when to authorize those team members to perform actions. Given past examples where humans and autonomous…
Qualitative research offers deep insights into human experiences, but its processes, such as coding and thematic analysis, are time-intensive and laborious. Recent advancements in qualitative data analysis (QDA) tools have introduced AI…
The integration of artificial intelligence (AI) into human decision-making processes at the workplace presents both opportunities and challenges. One promising approach to leverage existing complementary capabilities is allowing humans to…
As AI systems enter institutional workflows, workers must decide whether to delegate task execution to AI and how much effort to invest in verifying AI outputs, while institutions evaluate workers using outcome-based standards that may…
Advanced AI systems are now being used in AI governance. Practitioners will likely delegate an increasing number of tasks to them as they improve and governance becomes harder. However, using AI for governance risks serious harms because…
As AI technologies improve, people are increasingly willing to delegate tasks to AI agents. In many cases, the human decision-maker chooses whether to delegate to an AI agent based on properties of the specific instance of the…
We argue that the phenomena of distributed responsibility, induced acceptance, and acceptance through ignorance constitute instances of imperfect delegation when tasks are delegated to computationally-driven systems. Imperfect delegation…
AI systems increasingly assist human decision making by producing preliminary assessments of complex inputs. However, such AI-generated assessments can often be noisy or systematically biased, raising a central question: how should costly…
Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…
Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…
We focus on the problem of designing an artificial agent (AI), capable of assisting a human user to complete a task. Our goal is to guide human users towards optimal task performance while keeping their cognitive load as low as possible.…
A longstanding goal of artificial intelligence is to create artificial agents capable of learning to perform tasks that require sequential decision making. Importantly, while it is the artificial agent that learns and acts, it is still up…
When should we delegate decisions to AI systems? While the value alignment literature has developed techniques for shaping AI values, less attention has been paid to how to determine, under uncertainty, when imperfect alignment is good…
The concept of "task" is at the core of artificial intelligence (AI): Tasks are used for training and evaluating AI systems, which are built in order to perform and automatize tasks we deem useful. In other fields of engineering theoretical…