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Many organizations require their customer-care agents to manually summarize their conversations with customers. These summaries are vital for decision making purposes of the organizations. The perspective of the summary that is required to…

Computation and Language · Computer Science 2022-03-31 Benjamin Sznajder , Chulaka Gunasekara , Guy Lev , Sachin Joshi , Eyal Shnarch , Noam Slonim

Automatically generating short summaries from users' online mental health posts could save counselors' reading time and reduce their fatigue so that they can provide timely responses to those seeking help for improving their mental state.…

Computation and Language · Computer Science 2023-02-03 Sajad Sotudeh , Nazli Goharian , Hanieh Deilamsalehy , Franck Dernoncourt

Zero-shot cross-domain dialogue state tracking (DST) enables us to handle task-oriented dialogue in unseen domains without the expense of collecting in-domain data. In this paper, we propose a slot description enhanced generative approach…

Computation and Language · Computer Science 2021-05-11 Zhaojiang Lin , Bing Liu , Seungwhan Moon , Paul Crook , Zhenpeng Zhou , Zhiguang Wang , Zhou Yu , Andrea Madotto , Eunjoon Cho , Rajen Subba

Dialogue summarization task involves summarizing long conversations while preserving the most salient information. Real-life dialogues often involve naturally occurring variations (e.g., repetitions, hesitations) and existing dialogue…

Computation and Language · Computer Science 2023-11-16 Ankita Gupta , Chulaka Gunasekara , Hui Wan , Jatin Ganhotra , Sachindra Joshi , Marina Danilevsky

Developing mechanisms that flexibly adapt dialog systems to unseen tasks and domains is a major challenge in dialog research. Neural models implicitly memorize task-specific dialog policies from the training data. We posit that this…

Computation and Language · Computer Science 2021-06-15 Shikib Mehri , Maxine Eskenazi

Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system.…

Computation and Language · Computer Science 2019-07-10 Mingyu Derek Ma , Kevin K. Bowden , Jiaqi Wu , Wen Cui , Marilyn Walker

Owing to the rapidly growing multimedia content available on the Internet, extractive spoken document summarization, with the purpose of automatically selecting a set of representative sentences from a spoken document to concisely express…

Computation and Language · Computer Science 2015-06-16 Kuan-Yu Chen , Shih-Hung Liu , Hsin-Min Wang , Berlin Chen , Hsin-Hsi Chen

Summaries of meetings are very important as they convey the essential content of discussions in a concise form. Generally, it is time consuming to read and understand the whole documents. Therefore, summaries play an important role as the…

Computation and Language · Computer Science 2016-09-23 Siddhartha Banerjee , Prasenjit Mitra , Kazunari Sugiyama

Fine-tuning pretrained models for automatically summarizing doctor-patient conversation transcripts presents many challenges: limited training data, significant domain shift, long and noisy transcripts, and high target summary variability.…

Dialog State Tracking (DST), an integral part of modern dialog systems, aims to track user preferences and constraints (slots) in task-oriented dialogs. In real-world settings with constantly changing services, DST systems must generalize…

Computation and Language · Computer Science 2021-01-22 Shuyang Li , Jin Cao , Mukund Sridhar , Henghui Zhu , Shang-Wen Li , Wael Hamza , Julian McAuley

Neural network-based methods for abstractive summarization produce outputs that are more fluent than other techniques, but which can be poor at content selection. This work proposes a simple technique for addressing this issue: use a…

Computation and Language · Computer Science 2018-10-10 Sebastian Gehrmann , Yuntian Deng , Alexander M. Rush

With the rise of task-specific pre-training objectives, abstractive summarization models like PEGASUS offer appealing zero-shot performance on downstream summarization tasks. However, the performance of such unsupervised models still lags…

Computation and Language · Computer Science 2024-11-15 Mathieu Ravaut , Shafiq Joty , Nancy Chen

Discourse relations are typically modeled as a discrete class that characterizes the relation between segments of text (e.g. causal explanations, expansions). However, such predefined discrete classes limits the universe of potential…

Computation and Language · Computer Science 2023-03-01 Youngseo Son , Vasudha Varadarajan , H Andrew Schwartz

In implicit discourse relation classification, we want to predict the relation between adjacent sentences in the absence of any overt discourse connectives. This is challenging even for humans, leading to shortage of annotated data, a fact…

Computation and Language · Computer Science 2021-06-08 Murathan Kurfalı , Robert Östling

Detecting factual inconsistency for long document summarization remains challenging, given the complex structure of the source article and long summary length. In this work, we study factual inconsistency errors and connect them with a line…

Computation and Language · Computer Science 2025-02-11 Yang Zhong , Diane Litman

The advancements in deep learning, particularly the introduction of transformers, have been pivotal in enhancing various natural language processing (NLP) tasks. These include text-to-text applications such as machine translation, text…

Artificial Intelligence · Computer Science 2024-12-24 Gospel Ozioma Nnadi , Flavio Bertini

Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…

Computation and Language · Computer Science 2024-07-24 Adib Mosharrof , M. H. Maqbool , A. B. Siddique

Exploring the tremendous amount of data efficiently to make a decision, similar to answering a complicated question, is challenging with many real-world application scenarios. In this context, automatic summarization has substantial…

Artificial Intelligence · Computer Science 2021-12-21 Samira Ghodratnama , Mehrdad Zakershahrak , Fariborz Sobhanmanesh

Automatically classifying the relation between sentences in a discourse is a challenging task, in particular when there is no overt expression of the relation. It becomes even more challenging by the fact that annotated training data exists…

Computation and Language · Computer Science 2019-07-31 Murathan Kurfalı , Robert Östling

Attention-based neural abstractive summarization systems equipped with copy mechanisms have shown promising results. Despite this success, it has been noticed that such a system generates a summary by mostly, if not entirely, copying over…

Computation and Language · Computer Science 2018-03-21 Noah Weber , Leena Shekhar , Niranjan Balasubramanian , Kyunghyun Cho