Related papers: Conversational Networks for Automatic Online Moder…
Automated content moderation has long been used to help identify and filter undesired user-generated content online. But such systems have a history of incorrectly flagging content by and about marginalized identities for removal.…
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
The advent of social media in recent years has fed into some highly undesirable phenomena such as proliferation of offensive language, hate speech, sexist remarks, etc. on the Internet. In light of this, there have been several efforts to…
The proliferation of abusive language in online communications has posed significant risks to the health and wellbeing of individuals and communities. The growing concern regarding online abuse and its consequences necessitates methods for…
The digital age has expanded social media and online forums, allowing free expression for nearly 45% of the global population. Yet, it has also fueled online harassment, bullying, and harmful behaviors like hate speech and toxic comments…
Though detection systems have been developed to identify obscene content such as pornography and violence, artificial intelligence is simply not good enough to fully automate this task yet. Due to the need for manual verification, social…
Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…
Effective content moderation systems require explicit classification criteria, yet online communities like subreddits often operate with diverse, implicit standards. This work introduces a novel approach to identify and extract these…
Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…
Content moderation research has recently made significant advances, but remains limited in serving the majority of the world's languages due to the lack of resources, leaving millions of vulnerable users to online hostility. This work…
Abusive language is a massive problem in online social platforms. Existing abusive language detection techniques are particularly ill-suited to comments containing heterogeneous abusive language patterns, i.e., both abusive and non-abusive…
Condescending language use is caustic; it can bring dialogues to an end and bifurcate communities. Thus, systems for condescension detection could have a large positive impact. A challenge here is that condescension is often impossible to…
User-generated content (UGC) on social media platforms is vulnerable to incitements and manipulations, necessitating effective regulations. To address these challenges, those platforms often deploy automated content moderators tasked with…
Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…
Among the topics discussed in Social Media, some lead to controversy. A number of recent studies have focused on the problem of identifying controversy in social media mostly based on the analysis of textual content or rely on global…
Automatically detecting inappropriate content can be a difficult NLP task, requiring understanding context and innuendo, not just identifying specific keywords. Due to the large quantity of online user-generated content, automatic detection…
One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks. In this work, we introduce the task of predicting from the very start of a conversation whether it will…
The context-dependent nature of online aggression makes annotating large collections of data extremely difficult. Previously studied datasets in abusive language detection have been insufficient in size to efficiently train deep learning…
High-stakes applications rely on combining Artificial Intelligence (AI) and humans for responsive and reliable decision making. For example, content moderation in social media platforms often employs an AI-human pipeline to promptly remove…
Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…