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In this paper we exploit cross-lingual models to enable dialogue act recognition for specific tasks with a small number of annotations. We design a transfer learning approach for dialogue act recognition and validate it on two different…

Computation and Language · Computer Science 2021-04-22 Jiří Martínek , Christophe Cerisara , Pavel Král , Ladislav Lenc

Transformer-based models for transfer learning have the potential to achieve high prediction accuracies on text-based supervised learning tasks with relatively few training data instances. These models are thus likely to benefit social…

Computation and Language · Computer Science 2022-09-01 Sandra Wankmüller

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

Spoken language understanding (SLU) is a key component of task-oriented dialogue systems. SLU parses natural language user utterances into semantic frames. Previous work has shown that incorporating context information significantly…

Computation and Language · Computer Science 2020-03-04 Qian Chen , Zhu Zhuo , Wen Wang , Qiuyun Xu

Task transfer, transferring knowledge contained in related tasks, holds the promise of reducing the quantity of labeled data required to fine-tune language models. Dialogue understanding encompasses many diverse tasks, yet task transfer has…

Computation and Language · Computer Science 2022-10-17 Alon Albalak , Yi-Lin Tuan , Pegah Jandaghi , Connor Pryor , Luke Yoffe , Deepak Ramachandran , Lise Getoor , Jay Pujara , William Yang Wang

Recent years have seen growing interest in conversational agents, such as chatbots, which are a very good fit for automated customer support because the domain in which they need to operate is narrow. This interest was in part inspired by…

Computation and Language · Computer Science 2018-09-05 Momchil Hardalov , Ivan Koychev , Preslav Nakov

The objective of this work is to train a chatbot capable of solving evolving problems through conversing with a user about a problem the chatbot cannot directly observe. The system consists of a virtual problem (in this case a simple game),…

Artificial Intelligence · Computer Science 2024-01-12 Michael Free , Andrew Langworthy , Mary Dimitropoulaki , Simon Thompson

Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent's performance and provide insights about defective user experiences. Moreover, a powerful…

Machine Learning · Computer Science 2021-04-13 Mohammad Kachuee , Hao Yuan , Young-Bum Kim , Sungjin Lee

Fine-tuning of self-supervised models is a powerful transfer learning method in a variety of fields, including speech processing, since it can utilize generic feature representations obtained from large amounts of unlabeled data.…

Multimedia · Computer Science 2022-12-07 Shinta Otake , Rei Kawakami , Nakamasa Inoue

Recent advances, such as GPT and BERT, have shown success in incorporating a pre-trained transformer language model and fine-tuning operation to improve downstream NLP systems. However, this framework still has some fundamental problems in…

Computation and Language · Computer Science 2019-05-22 Zhongyang Li , Xiao Ding , Ting Liu

Recent statistical approaches have improved the robustness and scalability of spoken dialogue systems. However, despite recent progress in domain adaptation, their reliance on in-domain data still limits their cross-domain scalability. In…

Computation and Language · Computer Science 2018-04-03 Simon Keizer , Verena Rieser

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

Neural Chat Translation (NCT) aims to translate conversational text between speakers of different languages. Despite the promising performance of sentence-level and context-aware neural machine translation models, there still remain…

Computation and Language · Computer Science 2021-09-03 Yunlong Liang , Chulun Zhou , Fandong Meng , Jinan Xu , Yufeng Chen , Jinsong Su , Jie Zhou

Conventional text style transfer approaches focus on sentence-level style transfer without considering contextual information, and the style is described with attributes (e.g., formality). When applying style transfer in conversations such…

Computation and Language · Computer Science 2023-09-25 Shamik Roy , Raphael Shu , Nikolaos Pappas , Elman Mansimov , Yi Zhang , Saab Mansour , Dan Roth

In this paper, we proposed a transfer learning-based English language learning chatbot, whose output generated by GPT-2 can be explained by corresponding ontology graph rooted by fine-tuning dataset. We design three levels for…

Artificial Intelligence · Computer Science 2020-09-30 Nuobei Shi , Qin Zeng , Raymond Lee

Research has shown that personality is a key driver to improve engagement and user experience in conversational systems. Conversational agents should also maintain a consistent persona to have an engaging conversation with a user. However,…

Computation and Language · Computer Science 2022-10-10 Vinayshekhar Bannihatti Kumar , Rashmi Gangadharaiah , Dan Roth

Intelligent Conversational Agent development using Artificial Intelligence or Machine Learning technique is an interesting problem in the field of Natural Language Processing. With the rise of deep learning, these models were quickly…

Computation and Language · Computer Science 2020-06-05 Abonia Sojasingarayar

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

Most Transformer language models are primarily pretrained on English text, limiting their use for other languages. As the model sizes grow, the performance gap between English and other languages with fewer compute and data resources…

Computation and Language · Computer Science 2023-01-24 Malte Ostendorff , Georg Rehm

End-to-end optimization has achieved state-of-the-art performance on many specific problems, but there is no straight-forward way to combine pretrained models for new problems. Here, we explore improving modularity by learning a post-hoc…

Machine Learning · Computer Science 2019-02-25 Yingtao Tian , Jesse Engel