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Retrieval-Augmented Generation (RAG) is an advanced technique designed to address the challenges of Artificial Intelligence-Generated Content (AIGC). By integrating context retrieval into content generation, RAG provides reliable and…
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…
Product descriptions on e-commerce websites often suffer from missing important aspects. Clarification question generation (CQGen) can be a promising approach to help alleviate the problem. Unlike traditional QGen assuming the existence of…
Emotion recognition and generation have emerged as crucial topics in Artificial Intelligence research, playing a significant role in enhancing human-computer interaction within healthcare, customer service, and other fields. Although…
Question generation (QG) is a natural language generation task where a model is trained to ask questions corresponding to some input text. Most recent approaches frame QG as a sequence-to-sequence problem and rely on additional features and…
Generating high quality question-answer pairs is a hard but meaningful task. Although previous works have achieved great results on answer-aware question generation, it is difficult to apply them into practical application in the education…
The task of Critical Questions Generation (CQs-Gen) aims to foster critical thinking by enabling systems to generate questions that expose underlying assumptions and challenge the validity of argumentative reasoning structures. Despite…
Neural question generation (NQG) is the task of generating a question from a given passage with deep neural networks. Previous NQG models suffer from a problem that a significant proportion of the generated questions include words in the…
Comment generation, a new and challenging task in Natural Language Generation (NLG), attracts a lot of attention in recent years. However, comments generated by previous work tend to lack pertinence and diversity. In this paper, we propose…
Large Language Models (LLMs) have significantly enhanced conversational Artificial Intelligence(AI) chatbots; however, domain-specific accuracy and the avoidance of factual inconsistencies remain pressing challenges, particularly for large…
Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…
To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…
Automatically generated questions often suffer from problems such as unclear expression or factual inaccuracies, requiring a reliable and comprehensive evaluation of their quality. Human evaluation is widely used in the field of question…
Digital platforms increasingly face a common challenge in the age of artificial intelligence (AI): how to elicit richer and more useful user-generated content (UGC) without fully automating content production. We study this question in the…
Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…
Question generation (QG) is the task of generating a valid and fluent question based on a given context and the target answer. According to various purposes, even given the same context, instructors can ask questions about different…
In this paper, we proposed an automatic Scenario-based Multi-product Advertising Copywriting Generation system (SMPACG) for E-Commerce, which has been deployed on a leading Chinese e-commerce platform. The proposed SMPACG consists of two…
In this paper, we investigate the task of aggregating search results from heterogeneous sources in an E-commerce environment. First, unlike traditional aggregated web search that merely presents multi-sourced results in the first page, this…
E-commerce campaign ranking models require large-scale training labels indicating which users purchased due to campaign influence. However, generating these labels is challenging because campaigns use creative, thematic language that does…
Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…