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In product description generation (PDG), the user-cared aspect is critical for the recommendation system, which can not only improve user's experiences but also obtain more clicks. High-quality customer reviews can be considered as an ideal…

Computation and Language · Computer Science 2021-03-03 Haolan Zhan , Hainan Zhang , Hongshen Chen , Lei Shen , Zhuoye Ding , Yongjun Bao , Weipeng Yan , Yanyan Lan

Internet based businesses and products (e.g. e-commerce, music streaming) are becoming more and more sophisticated every day with a lot of focus on improving customer satisfaction. A core way they achieve this is by providing customers with…

Automatic extraction of product attributes from their textual descriptions is essential for online shopper experience. One inherent challenge of this task is the emerging nature of e-commerce products -- we see new types of products with…

Computation and Language · Computer Science 2022-05-02 Xinyang Zhang , Chenwei Zhang , Xian Li , Xin Luna Dong , Jingbo Shang , Christos Faloutsos , Jiawei Han

Question and answer generation (QAG) consists of generating a set of question-answer pairs given a context (e.g. a paragraph). This task has a variety of applications, such as data augmentation for question answering (QA) models,…

Computation and Language · Computer Science 2023-05-29 Asahi Ushio , Fernando Alva-Manchego , Jose Camacho-Collados

Automatic product description generation for e-commerce has witnessed significant advancement in the past decade. Product copywriting aims to attract users' interest and improve user experience by highlighting product characteristics with…

Artificial Intelligence · Computer Science 2022-06-22 Xiaojie Guo , Qingkai Zeng , Meng Jiang , Yun Xiao , Bo Long , Lingfei Wu

Product recommendation can be considered as a problem in data fusion-- estimation of the joint distribution between individuals, their behaviors, and goods or services of interest. This work proposes a conditional, coupled generative…

Information Retrieval · Computer Science 2020-09-02 Joel R. Bock , Akhilesh Maewal

Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…

Computation and Language · Computer Science 2020-03-16 Wenxuan Zhang , Wai Lam , Yang Deng , Jing Ma

Every day, thousands of customers post questions on Amazon product pages. After some time, if they are fortunate, a knowledgeable customer might answer their question. Observing that many questions can be answered based upon the available…

Computation and Language · Computer Science 2019-08-22 Mansi Gupta , Nitish Kulkarni , Raghuveer Chanda , Anirudha Rayasam , Zachary C Lipton

It is time-consuming to find the best product among many similar alternatives. Comparative sentences can help to contrast one item from others in a way that highlights important features of an item that stand out. Given reviews of one or…

Computation and Language · Computer Science 2023-07-25 Jessica Echterhoff , An Yan , Julian McAuley

Many E-commerce sites now offer product-specific question answering platforms for users to communicate with each other by posting and answering questions during online shopping. However, the multiple answers provided by ordinary users…

Information Retrieval · Computer Science 2020-06-30 Wenxuan Zhang , Yang Deng , Wai Lam

Automatic question generation is an important technique that can improve the training of question answering, help chatbots to start or continue a conversation with humans, and provide assessment materials for educational purposes. Existing…

Computation and Language · Computer Science 2019-02-28 Bang Liu , Mingjun Zhao , Di Niu , Kunfeng Lai , Yancheng He , Haojie Wei , Yu Xu

In education, open-ended quiz questions have become an important tool for assessing the knowledge of students. Yet, manually preparing such questions is a tedious task, and thus automatic question generation has been proposed as a possible…

Computation and Language · Computer Science 2021-08-31 Kristiyan Vachev , Momchil Hardalov , Georgi Karadzhov , Georgi Georgiev , Ivan Koychev , Preslav Nakov

In e-commerce, opinion tags refer to a ranked list of tags provided by the e-commerce platform that reflect characteristics of reviews of an item. To assist consumers to quickly grasp a large number of reviews about an item, opinion tags…

Computation and Language · Computer Science 2021-01-26 Qintong Li , Piji Li , Xinyi Li , Zhaochun Ren , Zhumin Chen , Maarten de Rijke

We introduce SAGE; a Generative LLM for inferring attribute values for products across world-wide e-Commerce catalogs. We introduce a novel formulation of the attribute-value prediction problem as a Seq2Seq summarization task, across…

Information Retrieval · Computer Science 2023-09-13 Athanasios N. Nikolakopoulos , Swati Kaul , Siva Karthik Gade , Bella Dubrov , Umit Batur , Suleiman Ali Khan

Product copywriting is a critical component of e-commerce recommendation platforms. It aims to attract users' interest and improve user experience by highlighting product characteristics with textual descriptions. In this paper, we report…

Computation and Language · Computer Science 2021-12-23 Xueying Zhang , Yanyan Zou , Hainan Zhang , Jing Zhou , Shiliang Diao , Jiajia Chen , Zhuoye Ding , Zhen He , Xueqi He , Yun Xiao , Bo Long , Han Yu , Lingfei Wu

Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…

Computation and Language · Computer Science 2025-06-05 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

Personalized review generation (PRG) aims to automatically produce review text reflecting user preference, which is a challenging natural language generation task. Most of previous studies do not explicitly model factual description of…

Computation and Language · Computer Science 2020-10-06 Junyi Li , Siqing Li , Wayne Xin Zhao , Gaole He , Zhicheng Wei , Nicholas Jing Yuan , Ji-Rong Wen

Question Generation (QG) is an essential component of the automatic intelligent tutoring systems, which aims to generate high-quality questions for facilitating the reading practice and assessments. However, existing QG technologies…

Computation and Language · Computer Science 2020-12-14 Xin Jia , Wenjie Zhou , Xu Sun , Yunfang Wu

Generating multiple categories of texts is a challenging task and draws more and more attention. Since generative adversarial nets (GANs) have shown competitive results on general text generation, they are extended for category text…

Computation and Language · Computer Science 2019-11-21 Zhiyue Liu , Jiahai Wang , Zhiwei Liang

In recent years, many studies extract aspects from user reviews and integrate them with ratings for improving the recommendation performance. The common aspects mentioned in a user's reviews and a product's reviews indicate indirect…

Information Retrieval · Computer Science 2019-04-18 Xinyu Guan , Zhiyong Cheng , Xiangnan He , Yongfeng Zhang , Zhibo Zhu , Qinke Peng , Tat-Seng Chua