Related papers: Ranking Online Consumer Reviews
Recommender systems utilize users' historical data to learn and predict their future interests, providing them with suggestions tailored to their tastes. Calibration ensures that the distribution of recommended item categories is consistent…
Product reviews, in the form of texts dominantly, significantly help consumers finalize their purchasing decisions. Thus, it is important for e-commerce companies to predict review helpfulness to present and recommend reviews in a more…
Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…
Online marketplaces, search engines, and databases employ aggregated social information to rank their content for users. Two ranking heuristics commonly implemented to order the available options are the average review score and item…
Most of the existing recommender systems are based only on the rating data, and they ignore other sources of information that might increase the quality of recommendations, such as textual reviews, or user and item characteristics.…
Numerous algorithms have been developed for online product rating prediction, but the specific influence of user and product information in determining the final prediction score remains largely unexplored. Existing research often relies on…
Businesses and customers can gain valuable information from product reviews. The sheer number of reviews often necessitates ranking them based on their potential helpfulness. However, only a few reviews ever receive any helpfulness votes on…
As the number of Web services with the same or similar functions increases steadily on the Internet, nowadays more and more service consumers pay great attention to the non-functional properties of Web services, also known as quality of…
User-generated texts such as reviews and social media are valuable sources of information. Online reviews are important assets for users to buy a product, see a movie, or make a decision. Therefore, rating of a review is one of the reliable…
Multimodal Review Helpfulness Prediction (MRHP) aims to rank product reviews based on predicted helpfulness scores and has been widely applied in e-commerce via presenting customers with useful reviews. Previous studies commonly employ…
Item recommendation task predicts a personalized ranking over a set of items for each individual user. One paradigm is the rating-based methods that concentrate on explicit feedbacks and hence face the difficulties in collecting them.…
Rankings are the primary interface through which many online platforms match users to items (e.g. news, products, music, video). In these two-sided markets, not only the users draw utility from the rankings, but the rankings also determine…
Many E-commerce sites now offer product-specific question answering platforms for users to communicate with each other by posting and answering questions during online shopping. However, the multiple answers provided by ordinary users…
Online reputation systems are commonly used by e-commerce providers nowadays. In order to generate an objective ranking of online items' quality according to users' ratings, many sophisticated algorithms have been proposed in the…
The spread of online reviews, ratings and opinions and its growing influence on people's behavior and decisions boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and…
Online product reviews are a valuable resource for product developers to improve the design of their products. Yet, the potential value of customer feedback to improve the sustainability performance of products is still to be exploited. The…
Ranking evaluation metrics are a fundamental element of design and improvement efforts in information retrieval. We observe that most popular metrics disregard information portrayed in the scores used to derive rankings, when available.…
Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…
The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…
Product ranking is the core problem for revenue-maximizing online retailers. To design proper product ranking algorithms, various consumer choice models are proposed to characterize the consumers' behaviors when they are provided with a…