Related papers: Characterizing and Predicting Email Deferral Behav…
Real-life applications of deferred-acceptance (DA) matching algorithms sometimes exhibit errors or changes to the matching inputs that are discovered only after the algorithm has been run and the results are announced to participants.…
Shared-account usage is common on streaming and e-commerce platforms, where multiple users share one account. Existing shared-account sequential recommendation (SSR) methods often assume a fixed number of latent users per account, limiting…
We examined the influence of three social engineering strategies on users' judgments of how safe it is to click on a link in an email. The three strategies examined were authority, scarcity and social proof, and the emails were either…
Phishing and sophisticated email-based social engineering attacks disproportionately affect vulnerable populations, such as refugees and immigrant students. However, these groups remain understudied in cybersecurity research. This gap in…
Text messaging is the most widely used form of computer-mediated communication (CMC). Previous findings have shown that linguistic factors can reliably indicate messages as deceptive. For example, users take longer and use more words to…
In personal email search, user queries often impose different requirements on different aspects of the retrieved emails. For example, the query "my recent flight to the US" requires emails to be ranked based on both textual contents and…
It is common to evaluate a set of items by soliciting people to rate them. For example, universities ask students to rate the teaching quality of their instructors, and conference organizers ask authors of submissions to evaluate the…
Web search engines have become the dominant tools for finding information on the Internet. Due to their popularity, users apply them to a wide range of search needs, from simple look-ups to rather complex information tasks. This paper…
Spam messages muddle up users inbox, consume network resources, and build up DDoS attacks, spread malware. Our goal is to present a definite figure about the characteristics of spam and spam vulnerable email accounts. These evaluations help…
The Internet has dramatically changed the relationship among people and their relationships with others people and made the valuable information available for the users. Email is the service, which the Internet provides today for its own…
Emails are one of the most frequently used medium of communication in the present day across multiple domains including industry and educational institutions. Understanding sentiments being expressed in an email could have a considerable…
One of the goals of learning algorithms is to complement and reduce the burden on human decision makers. The expert deferral setting wherein an algorithm can either predict on its own or defer the decision to a downstream expert helps…
The dynamics of technological, economic and social phenomena is controlled by how humans organize their daily tasks in response to both endogenous and exogenous stimulations. Queueing theory is believed to provide a generic answer to…
Mainstream messaging platforms offer a variety of features designed to enhance user privacy, such as password-protected chats and end-to-end encryption, which primarily protect message contents. Beyond contents, a lot can be inferred about…
In this study we propose a method based on e-mail social network analysis to compare the communication behavior of managers who voluntarily quit their job and managers who decide to stay. Collecting 18 months of e-mail, we analyzed the…
We study a communication game between an informed sender and an uninformed receiver with repeated interactions and voluntary transfers. Transfers motivate the receiver's decision-making and signal the sender's information. Although full…
Pull request latency evaluation is an essential application of effort evaluation in the pull-based development scenario. It can help the reviewers sort the pull request queue, remind developers about the review processing time, speed up the…
As the exploration of digital behavioral data revolutionizes communication research, understanding the nuances of data collection methodologies becomes increasingly pertinent. This study focuses on one prominent data collection approach,…
The Deferred Acceptance Algorithm (DAA) is the most widely accepted and used algorithm to match students, workers, or residents to colleges, firms or hospitals respectively. In this paper, we consider for the first time, the complexity of…
Computer users spend time every day interacting with digital files and folders, including downloading, moving, naming, navigating to, searching for, sharing, and deleting them. Such file management has been the focus of many studies across…