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Open-ended human learning and information-seeking are increasingly mediated by digital assistants. However, such systems often ignore the user's pre-existing knowledge. Assuming a correlation between engagement and user responses such as…
Human computer conversation is regarded as one of the most difficult problems in artificial intelligence. In this paper, we address one of its key sub-problems, referred to as short text conversation, in which given a message from human,…
Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…
In recent years, conversational agents have provided a natural and convenient access to useful information in people's daily life, along with a broad and new research topic, conversational question answering (QA). Among the popular…
We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…
We study the potential for interaction in natural language classification. We add a limited form of interaction for intent classification, where users provide an initial query using natural language, and the system asks for additional…
Generating explanations for neural networks has become crucial for their applications in real-world with respect to reliability and trustworthiness. In natural language processing, existing methods usually provide important features which…
Question answering (QA) is an important natural language processing (NLP) task and has received much attention in academic research and industry communities. Existing QA studies assume that questions are raised by humans and answers are…
Learning to Rank (LTR) from user interactions is challenging as user feedback often contains high levels of bias and noise. At the moment, two methodologies for dealing with bias prevail in the field of LTR: counterfactual methods that…
Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…
Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…
Relevance feedback techniques assume that users provide relevance judgments for the top k (usually 10) documents and then re-rank using a new query model based on those judgments. Even though this is effective, there has been little…
Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…
People have information needs of varying complexity, which can be solved by an intelligent agent able to answer questions formulated in a proper way, eventually considering user context and preferences. In a scenario in which the user…
Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and…
In this paper, we investigate the challenges of using reinforcement learning agents for question-answering over knowledge graphs for real-world applications. We examine the performance metrics used by state-of-the-art systems and determine…
Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…
Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous…
Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…
Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the…