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Recommendation systems harness user-item interactions like clicks and reviews to learn their representations. Previous studies improve recommendation accuracy and interpretability by modeling user preferences across various aspects and…

Information Retrieval · Computer Science 2024-11-19 Fan Liu , Yaqi Liu , Huilin Chen , Zhiyong Cheng , Liqiang Nie , Mohan Kankanhalli

Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

Information Retrieval · Computer Science 2019-04-09 Nishit Shrestha , Fatma Nasoz

Airport service quality evaluation is commonly found on social media, including Google Maps. This valuable for airport management in order to enhance the quality of services provided. However; prior studies either provide general review for…

Computation and Language · Computer Science 2023-08-08 Mohammed Saad M Alaydaa , Jun Li , Karl Jinkins

I present a tool which tells the quality of document or its usefulness based on annotations. Annotation may include comments, notes, observation, highlights, underline, explanation, question or help etc. comments are used for evaluative…

Information Retrieval · Computer Science 2011-11-08 Archana Shukla

Sentiment analysis is the Natural Language Processing (NLP) task dealing with the detection and classification of sentiments in texts. While some tasks deal with identifying the presence of sentiment in the text (Subjectivity analysis),…

Computation and Language · Computer Science 2017-07-06 Souvick Ghosh , Satanu Ghosh , Dipankar Das

Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion…

Computation and Language · Computer Science 2020-07-07 Antony Samuels , John Mcgonical

Sentiment analysis is a text mining task that determines the polarity of a given text, i.e., its positiveness or negativeness. Recently, it has received a lot of attention given the interest in opinion mining in micro-blogging platforms.…

Computation and Language · Computer Science 2021-06-04 Eric S. Tellez , Sabino Miranda-Jiménez , Mario Graff , Daniela Moctezuma , Oscar S. Siodia , Elio A. Villaseñor

Although several automatic itinerary generation services have made travel planning easy, often times travellers find themselves in unique situations where they cannot make the best out of their trip. Visitors differ in terms of many factors…

Information Retrieval · Computer Science 2020-12-21 Omkar Gurjar , Manish Gupta

Peer review is central to academic publishing, but the growing volume of submissions is straining the process. This motivates the development of computational approaches to support peer review. While each review is tailored to a specific…

Computation and Language · Computer Science 2025-11-05 Sheng Lu , Ilia Kuznetsov , Iryna Gurevych

Informatics around public health are increasingly shifting from the professional to the public spheres. In this work, we apply linguistic analytics to restaurant reviews, from Yelp, in order to automatically predict official health…

Computation and Language · Computer Science 2016-03-21 Samantha Wong , Hamidreza Chinaei , Frank Rudzicz

Despite the recent advances in opinion mining for written reviews, few works have tackled the problem on other sources of reviews. In light of this issue, we propose a multi-modal approach for mining fine-grained opinions from video reviews…

Computation and Language · Computer Science 2020-05-29 Edison Marrese-Taylor , Cristian Rodriguez-Opazo , Jorge A. Balazs , Stephen Gould , Yutaka Matsuo

In this paper, we propose two automated text processing frameworks specifically designed to analyze online reviews. The objective of the first framework is to summarize the reviews dataset by extracting essential sentence. This is performed…

Computation and Language · Computer Science 2020-04-22 Xiangpeng Wan , Hakim Ghazzai , Yehia Massoud

This paper describes our deep learning-based approach to multilingual aspect-based sentiment analysis as part of SemEval 2016 Task 5. We use a convolutional neural network (CNN) for both aspect extraction and aspect-based sentiment…

Computation and Language · Computer Science 2016-09-23 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

Information Retrieval · Computer Science 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani

We improve the extraction of insights from customer reviews by restructuring the topic modelling pipeline to operate on opinion units - distinct statements that include relevant text excerpts and associated sentiment scores. Prior work has…

Computation and Language · Computer Science 2025-07-21 Emil Häglund , Johanna Björklund

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Text mining is about looking for patterns in natural language text, and may be defined as the process of analyzing text to extract information from it for particular purposes. In previous work, we claimed that compression is a key…

Digital Libraries · Computer Science 2007-05-23 Stuart Yeates , David Bainbridge , Ian H. Witten

Collaborative filtering drives many successful recommender systems but struggles with fine-grained user-item interactions and explainability. As users increasingly seek transparent recommendations, generating textual explanations through…

Information Retrieval · Computer Science 2025-09-08 Ben Kabongo , Vincent Guigue , Pirmin Lemberger

The development of an automatic way to extract user opinions about products, movies, and foods from online social network (OSN) interactions is among the main interests of sentiment analysis and opinion mining studies. Existing approaches…

Social and Information Networks · Computer Science 2021-05-14 Amin Mahmoudi

The task of sentiment analysis of reviews is carried out using manually built / automatically generated lexicon resources of their own with which terms are matched with lexicon to compute the term count for positive and negative polarity.…

Computation and Language · Computer Science 2014-01-15 K Paramesha , K C Ravishankar