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Software review text fragments have considerably valuable information about users experience. It includes a huge set of properties including the software quality. Opinion mining or sentiment analysis is concerned with analyzing textual user…

Computation and Language · Computer Science 2016-02-08 Issa Atoum , Ahmed Otoom

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…

Computation and Language · Computer Science 2017-03-28 Vineet John

Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they…

Computation and Language · Computer Science 2022-12-27 Fouzi Harrag , Abdulmalik Salman Al-Salman , Alaa Alquahtani

This paper fills a gap in aspect-based sentiment analysis and aims to present a new method for preparing and analysing texts concerning opinion and generating user-friendly descriptive reports in natural language. We present a comprehensive…

Computation and Language · Computer Science 2017-09-15 Łukasz Augustyniak , Krzysztof Rajda , Tomasz Kajdanowicz

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

We present GERestaurant, a novel dataset consisting of 3,078 German language restaurant reviews manually annotated for Aspect-Based Sentiment Analysis (ABSA). All reviews were collected from Tripadvisor, covering a diverse selection of…

Computation and Language · Computer Science 2024-08-16 Nils Constantin Hellwig , Jakob Fehle , Markus Bink , Christian Wolff

Previous work on review summarization focused on measuring the sentiment toward the main aspects of the reviewed product or business, or on creating a textual summary. These approaches provide only a partial view of the data: aspect-based…

Computation and Language · Computer Science 2021-06-15 Roy Bar-Haim , Lilach Eden , Yoav Kantor , Roni Friedman , Noam Slonim

We use over 350,000 Yelp reviews on 5,000 restaurants to perform an ablation study on text preprocessing techniques. We also compare the effectiveness of several machine learning and deep learning models on predicting user sentiment…

Computation and Language · Computer Science 2020-04-30 Siqi Liu

As the type and the number of such venues increase, automated analysis of sentiment on textual resources has become an essential data mining task. In this paper, we investigate the problem of mining opinions on the collection of informal…

Computation and Language · Computer Science 2017-04-05 Esra Akbas

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Term weighting metrics assign weights to terms in order to discriminate the important terms from the less crucial ones. Due to this characteristic, these metrics have attracted growing attention in text classification and recently in…

Computation and Language · Computer Science 2016-10-12 Hussam Hamdan , Patrice Bellot , Frederic Bechet

Sentiment analysis has attracted increasing attention in e-commerce. The sentiment polarities underlying user reviews are of great value for business intelligence. Aspect category sentiment analysis (ACSA) and review rating prediction (RP)…

Computation and Language · Computer Science 2021-05-04 Jiahao Bu , Lei Ren , Shuang Zheng , Yang Yang , Jingang Wang , Fuzheng Zhang , Wei Wu

An increasing number of people are using online social networking services (SNSs), and a significant amount of information related to experiences in consumption is shared in this new media form. Text mining is an emerging technique for…

Computation and Language · Computer Science 2016-11-18 Eun Hee Ko , Diego Klabjan

Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…

Information Retrieval · Computer Science 2016-04-20 Rahul Kamath , Masanao Ochi , Yutaka Matsuo

Food reviews and recommendations have always been important for online food service websites. However, reviewing and recommending food is not simple as it is likely to be overwhelmed by disparate contexts and meanings. In this paper, we use…

Information Retrieval · Computer Science 2022-01-27 Tan Khang Le , Siu Cheung Hui

Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials. Mining opinions expressed in…

Information Retrieval · Computer Science 2014-05-13 Rahul Tejwani

User reviews contain rich semantics towards the preference of users to features of items. Recently, many deep learning based solutions have been proposed by exploiting reviews for recommendation. The attention mechanism is mainly adopted in…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Cong Quan , Li Peng , Yunwei Qi , Yuming Deng , Libing Wu

Typical use cases of sentiment analysis usually revolve around assessing the probability of a text belonging to a certain sentiment and deriving insight concerning it; little work has been done to explore further use cases derived using…

Machine Learning · Statistics 2021-04-01 Thomas Konstantinovsky

Manually extracting relevant aspects and opinions from large volumes of user-generated text is a time-consuming process. Summaries, on the other hand, help readers with limited time budgets to quickly consume the key ideas from the data.…

Information Retrieval · Computer Science 2020-06-11 Rajdeep Mukherjee , Hari Chandana Peruri , Uppada Vishnu , Pawan Goyal , Sourangshu Bhattacharya , Niloy Ganguly