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Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

Malicious Twitter bots are detrimental to public discourse on social media. Past studies have looked at spammers, fake followers, and astroturfing bots, but retweet bots, which artificially inflate content, are not well understood. In this…

Social and Information Networks · Computer Science 2022-03-24 Tuğrulcan Elmas , Rebekah Overdorf , Karl Aberer

Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…

Social and Information Networks · Computer Science 2024-04-02 Hadi Askari , Anshuman Chhabra , Bernhard Clemm von Hohenberg , Michael Heseltine , Magdalena Wojcieszak

Twitter has become a major social media platform since its launching in 2006, while complaints about bot accounts have increased recently. Although extensive research efforts have been made, the state-of-the-art bot detection methods fall…

Social and Information Networks · Computer Science 2021-08-30 Shangbin Feng , Herun Wan , Ningnan Wang , Jundong Li , Minnan Luo

The massive spread of digital misinformation has been identified as a major global risk and has been alleged to influence elections and threaten democracies. Communication, cognitive, social, and computer scientists are engaged in efforts…

Social and Information Networks · Computer Science 2026-05-19 Chengcheng Shao , Giovanni Luca Ciampaglia , Onur Varol , Kaicheng Yang , Alessandro Flammini , Filippo Menczer

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Human-Computer Interaction · Computer Science 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

A growing suite of research illustrates the negative impact of social media bots in amplifying harmful information with widespread social implications. Social bot detection algorithms have been developed to help identify these bot agents…

Computers and Society · Computer Science 2026-02-06 Lynnette Hui Xian Ng , Ethan Pan , Michael Miller Yoder , Kathleen M. Carley

Recent research brought awareness of the issue of bots on social media and the significant risks of mass manipulation of public opinion in the context of political discussion. In this work, we leverage Twitter to study the discourse during…

Social and Information Networks · Computer Science 2019-02-11 Luca Luceri , Ashok Deb , Adam Badawy , Emilio Ferrara

Political polling is a multi-billion dollar industry with outsized influence on the societal trajectory of the United States and nations around the world. However, it has been challenged by factors that stress its cost, availability, and…

Computers and Society · Computer Science 2023-08-29 Nathan E. Sanders , Alex Ulinich , Bruce Schneier

In today's digital era, the Internet, especially social media platforms, plays a significant role in shaping public opinions, attitudes, and beliefs. Unfortunately, the credibility of scientific information sources is often undermined by…

Cryptography and Security · Computer Science 2025-04-08 Aos Mulahuwaish , Basheer Qolomany , Kevin Gyorick , Jacques Bou Abdo , Mohammed Aledhari , Junaid Qadir , Kathleen Carley , Ala Al-Fuqaha

Online Social Media represent a pervasive source of information able to reach a huge audience. Sadly, recent studies show how online social bots (automated, often malicious accounts, populating social networks and mimicking genuine users)…

Social and Information Networks · Computer Science 2019-09-10 Alessandro Balestrucci , Rocco De Nicola , Marinella Petrocchi , Catia Trubiani

From fake social media accounts and generative artificial intelligence chatbots to trading algorithms and self-driving vehicles, robots, bots and algorithms are proliferating and permeating our communication channels, social interactions,…

Social and Information Networks · Computer Science 2025-05-02 Milena Tsvetkova , Taha Yasseri , Niccolo Pescetelli , Tobias Werner

Social Media are evolving as a pervasive source of news able to reach a larger audience through their spreading power. The main drawback is given by the presence of malicious accounts, known as social bots, which are often used to diffuse…

Social and Information Networks · Computer Science 2020-01-16 Alessandro Balestrucci

The year 2020 will be remembered for two events of global significance: the COVID-19 pandemic and 2020 U.S. Presidential Election. In this chapter, we summarize recent studies using large public Twitter data sets on these issues. We have…

Social and Information Networks · Computer Science 2021-02-18 Ho-Chun Herbert Chang , Emily Chen , Meiqing Zhang , Goran Muric , Emilio Ferrara

Despite rapid development, current bot detection models still face challenges in dealing with incomplete data and cross-platform applications. In this paper, we propose BotBuster, a social bot detector built with the concept of a mixture of…

Social and Information Networks · Computer Science 2022-07-28 Lynnette Hui Xian Ng , Kathleen M. Carley

Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…

Social and Information Networks · Computer Science 2020-09-17 Christian von der Weth , Ashraf Abdul , Shaojing Fan , Mohan Kankanhalli

Detecting Twitter Bots is crucial for maintaining the integrity of online discourse, safeguarding democratic processes, and preventing the spread of malicious propaganda. However, advanced Twitter Bots today often employ sophisticated…

Social and Information Networks · Computer Science 2024-08-07 Jibing Gong , Jiquan Peng , Jin Qu , ShuYing Du , Kaiyu Wang

Twitter bot detection has become a crucial task in efforts to combat online misinformation, mitigate election interference, and curb malicious propaganda. However, advanced Twitter bots often attempt to mimic the characteristics of genuine…

Social and Information Networks · Computer Science 2023-04-26 Yuhan Liu , Zhaoxuan Tan , Heng Wang , Shangbin Feng , Qinghua Zheng , Minnan Luo

Automated accounts on social media have become increasingly problematic. We propose a key feature in combination with existing methods to improve machine learning algorithms for bot detection. We successfully improve classification…

Social and Information Networks · Computer Science 2019-04-30 Laurenz A Cornelissen , Petrus Schoonwinkel , Richard J Barnett

Societies can become a conspiratorial society where there is a majority of humans that believe, and therefore spread, conspiracy theories. Artificial intelligence gave rise to social media bots that can spread conspiracies in an automated…

Computers and Society · Computer Science 2026-01-13 Lynnette Hui Xian Ng , Kathleen M. Carley