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Related papers: EMMA: An Emotion-Aware Wellbeing Chatbot

200 papers

Using Social Agents as health-care assistants or trainers is one focus area of IVA research. While their use as physical health-care agents is well established, their employment in the field of psychotherapeutic care comes with daunting…

Human-Computer Interaction · Computer Science 2020-12-16 Patrick Gebhard , Tanja Schneeberger , Michael Dietz , Elisabeth André , Nida ul Habib Bajwa

Wearable devices increasingly support stress detection, while LLMs enable conversational mental health support. However, designing systems that meaningfully connect wearable-triggered stress events with generative dialogue remains…

Human-Computer Interaction · Computer Science 2026-04-07 Poorvesh Dongre , Sameer Neupane , Priyanka Jadhav , Nikitha Donekal Chandrashekar , Christian Webb , Denis Gračanin

The growing demand for mental health support has highlighted the importance of conversational agents as human supporters worldwide and in China. These agents could increase availability and reduce the relative costs of mental health…

Computation and Language · Computer Science 2022-09-22 Sahand Sabour , Wen Zhang , Xiyao Xiao , Yuwei Zhang , Yinhe Zheng , Jiaxin Wen , Jialu Zhao , Minlie Huang

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Inspired by studies on the overwhelming presence of experience-sharing in human-human conversations, Emora, the social chatbot developed by Emory University, aims to bring such experience-focused interaction to the current field of…

Quantitative research of emotions in psychology and machine-learning methods for extracting emotion components from text messages open an avenue for physical science to explore the nature of stochastic processes in which emotions play a…

Social and Information Networks · Computer Science 2014-04-17 Bosiljka Tadic , Vladimir Gligorijevic , Marcin Skowron , Milovan Suvakov

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

Human-Computer Interaction · Computer Science 2024-06-18 Kellie Yu Hui Sim , Kohleen Tijing Fortuno , Kenny Tsu Wei Choo

Virtual and robotic agents capable of perceiving human empathy have the potential to participate in engaging and meaningful human-machine interactions that support human well-being. Prior research in computational empathy has focused on…

Robotics · Computer Science 2021-08-02 Leena Mathur , Micol Spitale , Hao Xi , Jieyun Li , Maja J Matarić

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

LLMs promise to overcome limitations of rule-based mental health chatbots through improved natural language capabilities, yet their ability to deliver evidence-based psychological interventions remains largely unverified because evaluations…

Human-Computer Interaction · Computer Science 2025-12-22 Florian Onur Kuhlmeier , Leon Hanschmann , Melina Rabe , Stefan Luettke , Eva-Lotta Brakemeier , Alexander Maedche

Wellness in trivial terms combines physical, social, and mental wellbeing. While mental health is neglected, long-term success in a person life is mostly determined by his psychological health and contentment. For a person in distress,…

Human-Computer Interaction · Computer Science 2023-05-23 Srija Santhanam , Kavipriya P , Balamurugan MS , Manoj Kumar Rajagopal

Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…

Computation and Language · Computer Science 2021-01-06 Akshay Agarwal , Shashank Maiya , Sonu Aggarwal

Agents represent one of the most emerging applications of Large Language Models (LLMs) and Generative AI, with their effectiveness hinging on multimodal capabilities to navigate complex user environments. Conversational Health Agents…

Computation and Language · Computer Science 2024-05-09 Mahyar Abbasian , Iman Azimi , Mohammad Feli , Amir M. Rahmani , Ramesh Jain

The rise of LLM-driven AI characters raises safety concerns, particularly for vulnerable human users with psychological disorders. To address these risks, we propose EmoAgent, a multi-agent AI framework designed to evaluate and mitigate…

Artificial Intelligence · Computer Science 2025-05-01 Jiahao Qiu , Yinghui He , Xinzhe Juan , Yimin Wang , Yuhan Liu , Zixin Yao , Yue Wu , Xun Jiang , Ling Yang , Mengdi Wang

The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

Computers and Society · Computer Science 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

This paper explores enhancing empathy in Large Language Models (LLMs) by integrating them with physiological data. We propose a physiological computing approach that includes developing deep learning models that use physiological data for…

Signal Processing · Electrical Eng. & Systems 2024-04-25 Poorvesh Dongre , Majid Behravan , Kunal Gupta , Mark Billinghurst , Denis Gračanin