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Goal-oriented dialog has been given attention due to its numerous applications in artificial intelligence. Goal-oriented dialogue tasks occur when a questioner asks an action-oriented question and an answerer responds with the intent of…

Computer Vision and Pattern Recognition · Computer Science 2018-11-29 Sang-Woo Lee , Yu-Jung Heo , Byoung-Tak Zhang

We present our work on Track 2 in the Dialog System Technology Challenges 11 (DSTC11). DSTC11-Track2 aims to provide a benchmark for zero-shot, cross-domain, intent-set induction. In the absence of in-domain training dataset, robust…

Computation and Language · Computer Science 2023-03-20 Jihyun Lee , Seungyeon Seo , Yunsu Kim , Gary Geunbae Lee

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

Current medical AI systems often fail to replicate real-world clinical reasoning, as they are predominantly trained and evaluated on static text and question-answer tasks. These tuning methods and benchmarks overlook critical aspects like…

Computation and Language · Computer Science 2026-02-24 Zijie Liu , Xinyu Zhao , Jie Peng , Zhuangdi Zhu , Qingyu Chen , Kaidi Xu , Xia Hu , Tianlong Chen

Dialogue State Tracking (DST) is core research in dialogue systems and has received much attention. In addition, it is necessary to define a new problem that can deal with dialogue between users as a step toward the conversational AI that…

Computation and Language · Computer Science 2023-01-19 Hyungtak Choi , Hyeonmok Ko , Gurpreet Kaur , Lohith Ravuru , Kiranmayi Gandikota , Manisha Jhawar , Simma Dharani , Pranamya Patil

Turn-taking, aiming to decide when the next speaker can start talking, is an essential component in building human-robot spoken dialogue systems. Previous studies indicate that multimodal cues can facilitate this challenging task. However,…

Audio and Speech Processing · Electrical Eng. & Systems 2022-04-22 Jiudong Yang , Peiying Wang , Yi Zhu , Mingchao Feng , Meng Chen , Xiaodong He

This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…

Computation and Language · Computer Science 2022-09-13 Zhi Chen , Yuncong Liu , Lu Chen , Su Zhu , Mengyue Wu , Kai Yu

Simulation is an invaluable tool for developing and evaluating controllers for self-driving cars. Current simulation frameworks are driven by highly-specialist domain specific languages, and so a natural language interface would greatly…

Artificial Intelligence · Computer Science 2023-10-27 Antonio Valerio Miceli-Barone , Alex Lascarides , Craig Innes

Dialogue disentanglement aims to detach the chronologically ordered utterances into several independent sessions. Conversation utterances are essentially organized and described by the underlying discourse, and thus dialogue disentanglement…

Computation and Language · Computer Science 2023-06-13 Bobo Li , Hao Fei , Fei Li , Shengqiong Wu , Lizi Liao , Yinwei Wei , Tat-Seng Chua , Donghong Ji

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

Computation and Language · Computer Science 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

Conversation disentanglement aims to group utterances into detached sessions, which is a fundamental task in processing multi-party conversations. Existing methods have two main drawbacks. First, they overemphasize pairwise utterance…

Computation and Language · Computer Science 2024-09-04 Chengyu Huang , Zheng Zhang , Hao Fei , Lizi Liao

In this paper, we study the task of selecting the optimal response given a user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) showed…

Computation and Language · Computer Science 2020-12-17 Taesun Whang , Dongyub Lee , Dongsuk Oh , Chanhee Lee , Kijong Han , Dong-hun Lee , Saebyeok Lee

Matching question-answer relations between two turns in conversations is not only the first step in analyzing dialogue structures, but also valuable for training dialogue systems. This paper presents a QA matching model considering both…

Computation and Language · Computer Science 2020-11-18 Qi Jia , Mengxue Zhang , Shengyao Zhang , Kenny Q. Zhu

Uncertainty plays a central role in spoken dialogue systems. Some stochastic models like Markov decision process (MDP) are used to model the dialogue manager. But the partially observable system state and user intention hinder the natural…

Artificial Intelligence · Computer Science 2013-01-14 Bo Zhang , Qingsheng Cai , Jianfeng Mao , Baining Guo

Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…

Computation and Language · Computer Science 2025-06-19 Didi Zhang , Yaxin Fan , Peifeng Li , Qiaoming Zhu

The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client…

Computation and Language · Computer Science 2019-04-02 Sungjoon Park , Donghyun Kim , Alice Oh

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Transformer-based pretrained language models (PLMs) offer unmatched performance across the majority of natural language understanding (NLU) tasks, including a body of question answering (QA) tasks. We hypothesize that improvements in QA…

Computation and Language · Computer Science 2022-04-06 Gabor Fuisz , Ivan Vulić , Samuel Gibbons , Inigo Casanueva , Paweł Budzianowski

Current approaches to Natural Language Generation (NLG) for dialog mainly focus on domain-specific, task-oriented applications (e.g. restaurant booking) using limited ontologies (up to 20 slot types), usually without considering the…

Computation and Language · Computer Science 2019-09-25 Alessandra Cervone , Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Anu Venkatesh , Dilek Hakkani-Tur , Raefer Gabriel
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