Related papers: Study on A High-integrated Cloud-Based Customer Re…
Healthcare organization is implementing Customer Relationship Management (CRM) as a strategy for managing interactions with patients involving technology to organize, automate, and coordinate business processes. Web-based CRM provides…
Enterprise Resource Planning (ERP) is a integration of various resources of any organization. It is computer software. All kinds of organization data that is relating to each and every function of the organization are available in ERP. So…
Customer Relationship Management (CRM) systems are very common in large companies. However, CRM systems are not very common in Small and Medium Enterprises (SMEs). Most SMEs do not implement CRM systems due to several reasons, such as lack…
Recently, many healthcare organizations are adopting CRM as a strategy, which involves using technology to organize, automate, and coordinate business processes, in managing interactions with their patients. CRM with the Web technology…
Cloud Computing is a versatile technology that can support a broad-spectrum of applications. The low cost of cloud computing and its dynamic scaling renders it an innovation driver for small companies, particularly in the developing world.…
Customer Relationship Management (CRM) within healthcare organization can be viewed as a strategy to attract new customers and retaining them throughout their entire lifetime of relationships. At the same time, the advancement of Web…
The Healthcare industry is undergoing a paradigm shift from healthcare institution-centred care to a citizen-centred care that emphasises on continuity of care from prevention to rehabilitation. The recent development of Information and…
Cloud-based enterprise resource planning (cloud ERP) systems have existed in the business market for around ten years. Cloud ERP supports enterprises' daily activities by integrating organizational back-end systems in the cloud environment.…
Healthcare is implementing CRM as a strategy for managing interactions and communication with patients which involves using Information and Communication Technology (ICT) to organize, automate, and coordinate business processes. CRM with…
In today's competitive scenario in corporate world, "Customer Retention" strategy in Customer Relationship Management (CRM) is an increasingly pressed issue. Data mining techniques play a vital role in better CRM. This paper attempts to…
Businesses have made increasing adoption and incorporation of cloud technology into internal processes in the last decade. The cloud-based deployment provides on-demand availability without active management. More recently, the concept of…
Cloud-based distributed databases are a popular choice for many current applications, especially those that run over the Internet. By incorporating distributed database systems within cloud environments, it has enabled businesses to scale…
Cloud computing enables cost-effective on-demand network access to a shared pool of configurable computing resources. The purpose of this paper is to examine and identifying the use of Cloud computing in the critical infrastructure domain…
The introduction of cloud computing has provided opportunities for small businesses to implement enterprise systems (ES) in their organizations and thereby improve their business processes. While there have been many studies focusing on ES…
With the emergence of new methodologies and technologies it has now become possible to manage large amounts of environmental sensing data and apply new integrated computing models to acquire information intelligence. This paper advocates…
Customer Service Management is one of major business activities to better serve company customers through the introduction of reliable processes and procedures. Today this kind of activities is implemented through e-services to directly…
Cloud computing is continually evolving, enhancing hardware technologies, improving software and enhancing business processes. A payroll management system deployed on the Cloud harnesses on-demand of delivery of computational power and…
Cloud computing is offering utility-oriented IT services to users worldwide. Based on a pay-as-you-go model, it enables hosting of pervasive applications from consumer, scientific, and business domains. However, data centers hosting Cloud…
The pervasive use of hybrid cloud computing models has changed enterprise as well as Information Technology services infrastructure by giving businesses simple and cost-effective options of combining on-premise IT equipment with public…
One of the challenges currently problems in the use of cloud services is the task of designing of specialized data management systems. This is especially important for hybrid systems in which the data are located in public and private…