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We propose a robust classifier to predict buying intentions based on user behaviour within a large e-commerce website. In this work we compare traditional machine learning techniques with the most advanced deep learning approaches. We show…

Machine Learning · Computer Science 2016-05-27 Armando Vieira

Sequential recommender models are essential components of modern industrial recommender systems. These models learn to predict the next items a user is likely to interact with based on his/her interaction history on the platform. Most…

Information Retrieval · Computer Science 2023-03-28 Bo Chang , Alexandros Karatzoglou , Yuyan Wang , Can Xu , Ed H. Chi , Minmin Chen

Understanding and classifying query intents can improve retrieval effectiveness by helping align search results with the motivations behind user queries. However, existing intent taxonomies are typically derived from system log data and…

Information Retrieval · Computer Science 2026-01-21 Melanie A. Kilian , David Elsweiler

Existing neural relevance models do not give enough consideration for query and item context information which diversifies the search results to adapt for personal preference. To bridge this gap, this paper presents a neural learning…

Information Retrieval · Computer Science 2023-09-12 Deguang Kong , Daniel Zhou , Zhiheng Huang , Steph Sigalas

We explore link prediction as a proxy for automatically surfacing documents from existing literature that might be topically or contextually relevant to a new document. Our model uses transformer-based graph embeddings to encode the meaning…

Social and Information Networks · Computer Science 2024-03-29 William Watson , Lawrence Yong

In information retrieval, learning to rank constructs a machine-based ranking model which given a query, sorts the search results by their degree of relevance or importance to the query. Neural networks have been successfully applied to…

Machine Learning · Computer Science 2017-12-12 Baiyang Wang , Diego Klabjan

Intelligence analysts face a difficult problem: distinguishing extremist rhetoric from potential extremist violence. Many are content to express abuse against some target group, but only a few indicate a willingness to engage in violence.…

Computation and Language · Computer Science 2020-08-11 B. Simons , D. B. Skillicorn

User intent classification is an important task in information retrieval. In this work, we introduce a revised taxonomy of user intent. We take the widely used differentiation between navigational, transactional and informational queries as…

Information Retrieval · Computer Science 2022-09-28 Daria Alexander , Wojciech Kusa , Arjen P. de Vries

Deriving value from a conversational AI system depends on the capacity of a user to translate the prior knowledge into a configuration. In most cases, discovering the set of relevant turn-level speaker intents is often one of the key steps.…

Computation and Language · Computer Science 2024-10-22 Mrinal Rawat , Hithesh Sankararaman , Victor Barres

Conversational systems have a Natural Language Understanding (NLU) module. In this module, there is a task known as an intent classification that aims at identifying what a user is attempting to achieve from an utterance. Previous works use…

Computation and Language · Computer Science 2024-11-12 Jeanfranco D. Farfan-Escobedo , Julio C. Dos Reis

Understanding search queries is critical for shopping search engines to deliver a satisfying customer experience. Popular shopping search engines receive billions of unique queries yearly, each of which can depict any of hundreds of user…

Information Retrieval · Computer Science 2020-01-14 Mukul Kumar , Youna Hu , Will Headden , Rahul Goutam , Heran Lin , Bing Yin

In this paper, we introduce Auto-Intent, a method to adapt a pre-trained large language model (LLM) as an agent for a target domain without direct fine-tuning, where we empirically focus on web navigation tasks. Our approach first discovers…

Computation and Language · Computer Science 2024-10-31 Jaekyeom Kim , Dong-Ki Kim , Lajanugen Logeswaran , Sungryull Sohn , Honglak Lee

Query Segmentation is one of the critical components for understanding users' search intent in Information Retrieval tasks. It involves grouping tokens in the search query into meaningful phrases which help downstream tasks like search…

Information Retrieval · Computer Science 2017-07-26 Ajinkya Kale , Thrivikrama Taula , Sanjika Hewavitharana , Amit Srivastava

If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…

Human-Computer Interaction · Computer Science 2025-09-24 Yoonseo Choi , Eunhye Kim , Hyunwoo Kim , Donghyun Park , Honggu Lee , Jinyoung Kim , Juho Kim

In this paper , we tackle Sentiment Analysis conditioned on a Topic in Twitter data using Deep Learning . We propose a 2-tier approach : In the first phase we create our own Word Embeddings and see that they do perform better than…

Computation and Language · Computer Science 2017-10-31 Sharath T. S. , Shubhangi Tandon

Query Processing (QP) is optimized by a Cloud-based cache by storing the frequently accessed data closer to users. Nevertheless, the lack of focus on user intention type in queries affected the efficiency of QP in prevailing works. Thus, by…

Machine Learning · Computer Science 2024-06-10 Sakshi Mahendru

In this report, we provide a comparative analysis of different techniques for user intent classification towards the task of app recommendation. We analyse the performance of different models and architectures for multi-label classification…

Artificial Intelligence · Computer Science 2017-06-21 Arjun Bhardwaj , Alexander Rudnicky

To improve online search results, clarification questions can be used to elucidate the information need of the user. This research aims to predict the user engagement with the clarification pane as an indicator of relevance based on the…

Information Retrieval · Computer Science 2021-04-02 Tom Lotze , Stefan Klut , Mohammad Aliannejadi , Evangelos Kanoulas

A scaleable modelling framework for the consumer intent within the setting of e-Commerce is presented. The methodology applies contextualisation through embeddings borrowed from Natural Language Processing. By considering the user session…

Social and Information Networks · Computer Science 2020-11-04 Hassan Elhabbak , Benoît Descamps , Elisabeth Fischer , Sakis Athanasiadis

Query expansion is a method for alleviating the vocabulary mismatch problem present in information retrieval tasks. Previous works have shown that terms selected for query expansion by traditional methods such as pseudo-relevance feedback…

Information Retrieval · Computer Science 2018-11-09 Ayyoob Imani , Amir Vakili , Ali Montazer , Azadeh Shakery