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The 'old world' instrument, survey, remains a tool of choice for firms to obtain ratings of satisfaction and experience that customers realize while interacting online with firms. While avenues for survey have evolved from emails and links…
Existing online learning to rank (OL2R) solutions are limited to linear models, which are incompetent to capture possible non-linear relations between queries and documents. In this work, to unleash the power of representation learning in…
We address the problem of sequential prediction with expert advice in a non-stationary environment with long-term memory guarantees in the sense of Bousquet and Warmuth [4]. We give a linear-time algorithm that improves on the best known…
While standard IR models are mainly designed to optimize relevance, real-world search often needs to balance additional objectives such as diversity and fairness. These objectives depend on inter-document interactions and are commonly…
Ranking models are typically designed to provide rankings that optimize some measure of immediate utility to the users. As a result, they have been unable to anticipate an increasing number of undesirable long-term consequences of their…
In large-scale classification problems, the data set always be faced with frequent updates when a part of the data is added to or removed from the original data set. In this case, conventional incremental learning, which updates an existing…
Most recommender systems optimize the model on observed interaction data, which is affected by the previous exposure mechanism and exhibits many biases like popularity bias. The loss functions, such as the mostly used pointwise Binary…
Due to privacy or commercial constraints, large pre-trained language models (PLMs) are often offered as black-box APIs. Fine-tuning such models to downstream tasks is challenging because one can neither access the model's internal…
Though recent works have developed methods that can generate estimates (or imputations) of the missing entries in a dataset to facilitate downstream analysis, most depend on assumptions that may not align with real-world applications and…
Composition methodologies in the current literature are mainly to promote estimation efficiency via direct composition, either, of initial estimators or of objective functions. In this paper, composite estimation is investigated for both…
Who should we prioritize for intervention when we cannot estimate intervention effects? In many applied domains (e.g., advertising, customer retention, and behavioral nudging) prioritization is guided by predictive models that estimate…
We address the problem of learning an unknown smooth function and its derivatives from noisy pointwise evaluations under the supremum norm. While classical nonparametric regression provides a strong theoretical foundation, traditional…
Machine learning is a vital part of many real-world systems, but several concerns remain about the lack of interpretability, explainability and robustness of black-box AI systems. Concept Bottleneck Models (CBM) address some of these…
Since its introduction a decade ago, \emph{relative entropy policy search} (REPS) has demonstrated successful policy learning on a number of simulated and real-world robotic domains, not to mention providing algorithmic components used by…
This paper evaluates the robustness of learning from implicit feedback in web search. In particular, we create a model of user behavior by drawing upon user studies in laboratory and real-world settings. The model is used to understand the…
Policy learning utilizing observational data is pivotal across various domains, with the objective of learning the optimal treatment assignment policy while adhering to specific constraints such as fairness, budget, and simplicity. This…
This paper proposes a new type of generative model that is able to quickly learn a latent representation without an encoder. This is achieved using empirical Bayes to calculate the expectation of the posterior, which is implemented by…
Reward inference (learning a reward model from human preferences) is a critical intermediate step in the Reinforcement Learning from Human Feedback (RLHF) pipeline for fine-tuning Large Language Models (LLMs). In practice, RLHF faces…
Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…
In-context learning is a promising paradigm that utilizes in-context examples as prompts for the predictions of large language models. These prompts are crucial for achieving strong performance. However, since the prompts need to be sampled…