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There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly…

Artificial Intelligence · Computer Science 2023-12-12 Marco Matarese , Francesco Rea , Alessandra Sciutti

Modern AI systems frequently rely on opaque black-box models, most notably Deep Neural Networks, whose performance stems from complex architectures with millions of learned parameters. While powerful, their complexity poses a major…

Machine Learning · Computer Science 2026-02-23 David Dembinsky , Adriano Lucieri , Stanislav Frolov , Hiba Najjar , Ko Watanabe , Andreas Dengel

The lack of explainability of a decision from an Artificial Intelligence (AI) based "black box" system/model, despite its superiority in many real-world applications, is a key stumbling block for adopting AI in many high stakes applications…

Artificial Intelligence · Computer Science 2021-01-26 Sheikh Rabiul Islam , William Eberle , Sheikh Khaled Ghafoor , Mohiuddin Ahmed

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

AI is becoming increasingly common across different domains. However, as sophisticated AI-based systems are often black-boxed, rendering the decision-making logic opaque, users find it challenging to comply with their recommendations.…

Artificial Intelligence · Computer Science 2024-06-19 Niklas Kühl , Christian Meske , Maximilian Nitsche , Jodie Lobana

Artificial intelligence now outperforms humans in several scientific and engineering tasks, yet its internal representations often remain opaque. In this Perspective, we argue that explainable artificial intelligence (XAI), combined with…

Artificial Intelligence · Computer Science 2026-02-17 Ricardo Vinuesa , Steven L. Brunton , Gianmarco Mengaldo

Explainable Artificial Intelligence (XAI) aims to create transparency in modern AI models by offering explanations of the models to human users. There are many ways in which researchers have attempted to evaluate the quality of these XAI…

Human-Computer Interaction · Computer Science 2025-11-07 Joe Shymanski , Jacob Brue , Sandip Sen

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

EXplainable Artificial Intelligence (XAI) is a vibrant research topic in the artificial intelligence community, with growing interest across methods and domains. Much has been written about the subject, yet XAI still lacks shared…

Artificial Intelligence · Computer Science 2023-06-16 Matteo Rizzo , Alberto Veneri , Andrea Albarelli , Claudio Lucchese , Marco Nobile , Cristina Conati

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

We examine the problem of explainable AI (xAI) and explore what delivering xAI means in practice, particularly in contexts that involve formal or informal and ad-hoc collaboration where agency and accountability in decision-making are…

Human-Computer Interaction · Computer Science 2020-10-06 Rob Procter , Mark Rouncefield , Peter Tolmie

Recent advances in artificial intelligence (AI) and robotics have drawn attention to the need for AI systems and robots to be understandable to human users. The explainable AI (XAI) and explainable robots literature aims to enhance human…

Robotics · Computer Science 2020-05-13 Lindsay Sanneman , Julie A. Shah

Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…

Human-Computer Interaction · Computer Science 2022-10-06 Lara Riefle , Patrick Hemmer , Carina Benz , Michael Vössing , Jannik Pries

Despite significant progress, evaluation of explainable artificial intelligence remains elusive and challenging. In this paper we propose a fine-grained validation framework that is not overly reliant on any one facet of these…

Human-Computer Interaction · Computer Science 2024-03-20 Kacper Sokol , Julia E. Vogt

Artificial Intelligence (AI) shows promising applications for the perception and planning tasks in autonomous driving (AD) due to its superior performance compared to conventional methods. However, inscrutable AI systems exacerbate the…

Robotics · Computer Science 2024-11-12 Anton Kuznietsov , Balint Gyevnar , Cheng Wang , Steven Peters , Stefano V. Albrecht

As the manufacturing industry advances with sensor integration and automation, the opaque nature of deep learning models in machine learning poses a significant challenge for fault detection and diagnosis. And despite the related predictive…

Artificial Intelligence · Computer Science 2024-06-11 Ahmed Maged , Salah Haridy , Herman Shen

A core assumption of Explainable AI (XAI) is that explanations are useful to users -- that is, users will do something with the explanations. Prior work, however, does not clearly connect the information provided in explanations to user…

Human-Computer Interaction · Computer Science 2026-01-29 Gennie Mansi , Julia Kim , Mark Riedl

We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a…

Artificial Intelligence · Computer Science 2021-06-08 Jeff Druce , Michael Harradon , James Tittle

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu