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Inspired by e-participation systems, in this paper we propose a new model to represent human debates and methods to obtain collective conclusions from them. This model overcomes drawbacks of existing approaches by allowing users to…
Designers of online deliberative platforms aim to counter the degrading quality of online debates. Support technologies such as machine learning and natural language processing open avenues for widening the circle of people involved in…
Online debate forums provide users a platform to express their opinions on controversial topics while being exposed to opinions from diverse set of viewpoints. Existing work in Natural Language Processing (NLP) has shown that linguistic…
The increase of connectivity and the impact it has in every day life is raising new and existing security problems that are becoming important for social good. We introduce two particular problems: cyber attack attribution and regulatory…
While LLMs can provide reasoned explanations along with their answers, the nature and quality of those explanations are still poorly understood. In response, our goal is to define a detailed way of characterizing the explanation…
Studies show that neural networks, not unlike traditional programs, are subject to bugs, e.g., adversarial samples that cause classification errors and discriminatory instances that demonstrate the lack of fairness. Given that neural…
Information disorder is a challenging phenomenon that affects society at large. This phenomenon entails the diffusion of misleading, misinforming, and hateful content online. In different contexts, one aspect of the problem may prevail, but…
Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…
In open-source software (OSS), the design of usability is often influenced by the discussions among community members on platforms such as issue tracking systems (ITSs). However, digesting the rich information embedded in issue discussions…
This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…
Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to…
In an increasingly polarized world, demagogues who reduce complexity down to simple arguments based on emotion are gaining in popularity. Are opinions and online discussions falling into demagoguery? In this work, we aim to provide…
This chapter reviews empirical evidence bearing on the design of online forums for deliberative civic engagement. Dimensions of design are defined for different aspects of the deliberation: its purpose, the target population, the…
The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…
Large language models (LLMs), while promising, face criticisms for biases, hallucinations, and a lack of reasoning capability. This paper introduces SocraSynth, a multi-LLM agent reasoning platform developed to mitigate these issues.…
Detecting arguments in online interactions is useful to understand how conflicts arise and get resolved. Users often use figurative language, such as sarcasm, either as persuasive devices or to attack the opponent by an ad hominem argument.…
Artificial Intelligence (AI) is being increasingly used to develop systems that produce intelligent solutions. However, there is a major concern that whether the systems built will be trusted by humans. In order to establish trust in AI…
Online spaces provide individuals with the opportunity to engage in discussions on important topics and make collective decisions, regardless of their geographic location or time zone. However, without adequate support and careful design,…
Online discussion platforms are a vital part of the public discourse in a deliberative democracy. However, how to interpret the outcomes of the discussions on these platforms is often unclear. In this paper, we propose a novel and…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…