Related papers: Back to the Future for Dialogue Research: A Positi…
Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…
The main aim of this paper is to introduce automated generation of scripted dialogue as a worthwhile topic of investigation. In particular the fact that scripted dialogue involves two layers of communication, i.e., uni-directional…
Purpose of Review. This review summarizes the broad roles that communication formats and technologies have played in enabling multi-robot systems. We approach this field from two perspectives: of robotic applications that need communication…
Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…
Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…
This position paper formalises an abstract model for complex negotiation dialogue. This model is to be used for the benchmark of optimisation algorithms ranging from Reinforcement Learning to Stochastic Games, through Transfer Learning,…
Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…
Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…
The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…
Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Automatic conversation systems based on natural language responses are becoming ubiquitous, in part, due to major advances in computational linguistics and machine learning. The easy access to robust and affordable platforms are causing…
As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…
Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…
Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…
Despite the multi-turn open-domain dialogue systems have attracted more and more attention and made great progress, the existing dialogue systems are still very boring. Nearly all the existing dialogue models only provide a response when…
Companies are dealing with many cognitive changes with the introduction of the Industry 4.0 paradigm. In this constantly changing environment, knowledge management is a key factor. Dialog systems, being able to hold a conversation with…
Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits.…
Recent technological advances have made it possible to build real-time, interactive spoken dialogue systems for a wide variety of applications. However, when users do not respect the limitations of such systems, performance typically…