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Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

Dialogue state tracking is the core part of a spoken dialogue system. It estimates the beliefs of possible user's goals at every dialogue turn. However, for most current approaches, it's difficult to scale to large dialogue domains. They…

Computation and Language · Computer Science 2018-10-24 Liliang Ren , Kaige Xie , Lu Chen , Kai Yu

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…

Artificial Intelligence · Computer Science 2022-06-17 Hung Le , Nancy F. Chen , Steven C. H. Hoi

Dialogue systems dealing with multi-domain tasks are highly required. How to record the state remains a key problem in a task-oriented dialogue system. Normally we use human-defined features as dialogue states and apply a state tracker to…

Computation and Language · Computer Science 2020-05-27 Shuke Peng , Xinjing Huang , Zehao Lin , Feng Ji , Haiqing Chen , Yin Zhang

A Dialogue State Tracker is a key component in dialogue systems which estimates the beliefs of possible user goals at each dialogue turn. Deep learning approaches using recurrent neural networks have shown state-of-the-art performance for…

Computation and Language · Computer Science 2019-11-04 Vevake Balaraman , Bernardo Magnini

Existing approaches to dialogue state tracking rely on pre-defined ontologies consisting of a set of all possible slot types and values. Though such approaches exhibit promising performance on single-domain benchmarks, they suffer from…

Artificial Intelligence · Computer Science 2019-10-21 Liliang Ren , Jianmo Ni , Julian McAuley

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Computation and Language · Computer Science 2021-01-28 Yen-Ting Lin , Yun-Nung Chen

The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…

Computation and Language · Computer Science 2026-03-12 Haoxiang Su , Ruiyu Fang , Liting Jiang , Xiaomeng Huang , Shuangyong Song

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

Although there have been remarkable advances in dialogue systems through the dialogue systems technology competition (DSTC), it remains one of the key challenges to building a robust task-oriented dialogue system with a speech interface.…

Computation and Language · Computer Science 2024-01-10 Jaeseok Yoon , Seunghyun Hwang , Ran Han , Jeonguk Bang , Kee-Eung Kim

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Schema-guided dialogue state trackers can generalise to new domains without further training, yet they are sensitive to the writing style of the schemata. Augmenting the training set with human or synthetic schema paraphrases improves the…

Computation and Language · Computer Science 2023-09-26 Alexandru Coca , Bo-Hsiang Tseng , Jinghong Chen , Weizhe Lin , Weixuan Zhang , Tisha Anders , Bill Byrne

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

A Dialogue State Tracker (DST) is a key component in a dialogue system aiming at estimating the beliefs of possible user goals at each dialogue turn. Most of the current DST trackers make use of recurrent neural networks and are based on…

Computation and Language · Computer Science 2019-10-23 Vevake Balaraman , Bernardo Magnini

Robust dialogue belief tracking is a key component in maintaining good quality dialogue systems. The tasks that dialogue systems are trying to solve are becoming increasingly complex, requiring scalability to multi domain, semantically rich…

Computation and Language · Computer Science 2018-07-18 Osman Ramadan , Paweł Budzianowski , Milica Gašić

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

Tracking dialogue states is an essential topic in task-oriented dialogue systems, which involve filling in the necessary information in pre-defined slots corresponding to a schema. While general pre-trained language models have been shown…

Computation and Language · Computer Science 2023-11-14 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and…

Computation and Language · Computer Science 2023-10-24 Praveen Venkateswaran , Evelyn Duesterwald , Vatche Isahagian
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