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Stack Overflow has been heavily used by software developers to seek programming-related information. More and more developers use Community Question and Answer forums, such as Stack Overflow, to search for code examples of how to accomplish…
Recommendation algorithms are susceptible to popularity bias: a tendency to recommend popular items even when they fail to meet user needs. A related issue is that the recommendation quality can vary by demographic groups. Marginalized…
Crowds can often make better decisions than individuals or small groups of experts by leveraging their ability to aggregate diverse information. Question answering sites, such as Stack Exchange, rely on the "wisdom of crowds" effect to…
Stack Overflow and other similar forums are used commonly by developers to seek answers for their software development as well as privacy-related concerns. Recently, ChatGPT has been used as an alternative to generate code or produce…
Recent studies show that gender diversity in IT teams has a positive impact on the software development process. However, there is still a great gender inequality. The aim of our study was to examine how the working atmosphere depends on…
The gender gap in computer science (CS) research is a well-studied problem, with an estimated ratio of 15%--30% women researchers. However, far less is known about gender representation in specific fields within CS. Here, we investigate the…
We explore the dynamics of user performance in collaborative knowledge production by studying the quality of answers to questions posted on Stack Exchange. We propose four indicators of answer quality: answer length, the number of code…
The era of technological change entails complex patterns of changes in wages and employment. We develop a unified framework to evaluate the effects of capital-embodied technological change on, as well as the contributions of factor inputs…
Software developers often look for solutions to their code-level problems by submitting questions to technical Q&A websites like Stack Overflow (SO). They usually include example code segments with questions to describe the programming…
Norms are behavioral expectations in communities. Online communities are also expected to abide by the rules and regulations that are expressed in the code of conduct of a system. Even though community authorities continuously prompt their…
We review the literature on the gender gap on concept inventories in physics. Across studies of the most commonly used mechanics concept inventories, the Force Concept Inventory (FCI) and Force and Motion Conceptual Evaluation (FMCE), mens…
Algorithmic systems such as search engines and information retrieval platforms significantly influence academic visibility and the dissemination of knowledge. Despite assumptions of neutrality, these systems can reproduce or reinforce…
Recent waves of technological transformation are reshaping work in uncertain and hard-to-predict ways. However, jobs at the forefront of the digitizing economy offer an early glimpse of these changes and leave rich activity traces. We…
Large language models like ChatGPT efficiently provide users with information about various topics, presenting a potential substitute for searching the web and asking people for help online. But since users interact privately with the…
The irreplaceable key to the triumph of Question & Answer (Q&A) platforms is their users providing high-quality answers to the challenging questions posted across various topics of interest. From more than a decade, the expert finding…
An essential part of software maintenance and evolution, refactoring is performed by developers, regardless of technology or domain, to improve the internal quality of the system, and reduce its technical debt. However, choosing the…
The content quality of shared knowledge in Stack Overflow (SO) is crucial in supporting software developers with their programming problems. Thus, SO allows its users to suggest edits to improve the quality of a post (i.e., question and…
In this paper, we derive an algorithmic fairness metric from the fairness notion of equal opportunity for equally qualified candidates for recommendation algorithms commonly used by two-sided marketplaces. We borrow from the economic…
Technological change can have profound impacts on the labor market. Decades of research have made it clear that technological change produces winners and losers. Machines can replace some types of work that humans do, while new technologies…
Communities on the web rely on open conversation forums for a number of tasks, including governance, information sharing, and decision making. However these forms of collective deliberation can often result in biased outcomes. A prime…