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Retrieval-based dialogue systems select the best response from many candidates. Although many state-of-the-art models have shown promising performance in dialogue response selection tasks, there is still quite a gap between R@1 and R@10…

Computation and Language · Computer Science 2021-05-31 Mingzhi Yu , Diane Litman

Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…

Computation and Language · Computer Science 2025-04-15 Akanksha Mehndiratta , Krishna Asawa

Recognition errors are common in human communication. Similar errors often lead to unwanted behaviour in dialogue systems or virtual assistants. In human communication, we can recover from them by repeating misrecognized words or phrases;…

Computation and Language · Computer Science 2021-08-04 Hoang Long Nguyen , Vincent Renkens , Joris Pelemans , Srividya Pranavi Potharaju , Anil Kumar Nalamalapu , Murat Akbacak

This work proposes a novel approach based on sequence-to-sequence (seq2seq) models for context-aware conversational systems. Exist- ing seq2seq models have been shown to be good for generating natural responses in a data-driven…

Computation and Language · Computer Science 2018-05-23 Silje Christensen , Simen Johnsrud , Massimiliano Ruocco , Heri Ramampiaro

We implement a method for re-ranking top-10 results of a state-of-the-art question answering (QA) system. The goal of our re-ranking approach is to improve the answer selection given the user question and the top-10 candidates. We focus on…

Machine Learning · Computer Science 2021-06-17 Michael Barz , Daniel Sonntag

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…

Information Retrieval · Computer Science 2021-04-15 Rafael Ferreira , David Semedo , Joao Magalhaes

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Generating goal-oriented questions in Visual Dialogue tasks is a challenging and long-standing problem. State-Of-The-Art systems are shown to generate questions that, although grammatically correct, often lack an effective strategy and…

Computation and Language · Computer Science 2021-09-14 Alberto Testoni , Raffaella Bernardi

Deep learning is providing very positive results in areas related to conversational interfaces, such as speech recognition, but its potential benefit for dialog management has still not been fully studied. In this paper, we perform an…

Computation and Language · Computer Science 2021-09-01 Lukáš Matějů , David Griol , Zoraida Callejas , José Manuel Molina , Araceli Sanchis

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

Computation and Language · Computer Science 2023-02-23 Christopher Richardson , Sudipta Kar , Anjishnu Kumar , Anand Ramachandran , Omar Zia Khan , Zeynab Raeesy , Abhinav Sethy

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Dialog systems, such as voice assistants, are expected to engage with users in complex, evolving conversations. Unfortunately, traditional automatic speech recognition (ASR) systems deployed in such applications are usually trained to…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-17 Hitesh Tulsiani , David M. Chan , Shalini Ghosh , Garima Lalwani , Prabhat Pandey , Ankish Bansal , Sri Garimella , Ariya Rastrow , Björn Hoffmeister

Learning to rank has been intensively studied and widely applied in information retrieval. Typically, a global ranking function is learned from a set of labeled data, which can achieve good performance on average but may be suboptimal for…

Information Retrieval · Computer Science 2018-04-25 Qingyao Ai , Keping Bi , Jiafeng Guo , W. Bruce Croft

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Extracting valuable facts or informative summaries from multi-dimensional tables, i.e. insight mining, is an important task in data analysis and business intelligence. However, ranking the importance of insights remains a challenging and…

Computation and Language · Computer Science 2018-11-15 Qi Zeng , Liangchen Luo , Wenhao Huang , Yang Tang

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

Computation and Language · Computer Science 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

In this paper, we introduce a novel situation aware approach to improve a context based recommender system. To build situation aware user profiles, we rely on evidence issued from retrieval situations. A retrieval situation refers to the…

Information Retrieval · Computer Science 2014-04-01 Djallel Bouneffouf