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As practitioners increasingly deploy machine learning models in critical domains such as health care, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way…
The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…
Word embeddings have been widely used in sentiment classification because of their efficacy for semantic representations of words. Given reviews from different domains, some existing methods for word embeddings exploit sentiment…
It has been previously noted that neural machine translation (NMT) is very sensitive to domain shift. In this paper, we argue that this is a dual effect of the highly lexicalized nature of NMT, resulting in failure for sentences with large…
Natural language generators (NLGs) for task-oriented dialogue typically take a meaning representation (MR) as input. They are trained end-to-end with a corpus of MR/utterance pairs, where the MRs cover a specific set of dialogue acts and…
In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…
Sentiment analysis has been emerging recently as one of the major natural language processing (NLP) tasks in many applications. Especially, as social media channels (e.g. social networks or forums) have become significant sources for brands…
In this paper, we study transfer learning for the PI and NLI problems, aiming to propose a general framework, which can effectively and efficiently adapt the shared knowledge learned from a resource-rich source domain to a resource- poor…
This paper explores domain adaptation for enabling question answering (QA) systems to answer questions posed against documents in new specialized domains. Current QA systems using deep neural network (DNN) technology have proven effective…
We present a model for pragmatically describing scenes, in which contrastive behavior results from a combination of inference-driven pragmatics and learned semantics. Like previous learned approaches to language generation, our model uses a…
Although exposure bias has been widely studied in some NLP tasks, it faces its unique challenges in dialogue response generation, the representative one-to-various generation scenario. In real human dialogue, there are many appropriate…
Traditional dialogue state tracking approaches heavily rely on extensive training data and handcrafted features, limiting their scalability and adaptability to new domains. In this paper, we propose a novel method that leverages inference…
Neural conversation models tend to generate safe, generic responses for most inputs. This is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation. To address this…
Discourse coherence is strongly associated with text quality, making it important to natural language generation and understanding. Yet existing models of coherence focus on measuring individual aspects of coherence (lexical overlap,…
Linguistic entrainment is a phenomenon where people tend to mimic each other in conversation. The core instrument to quantify entrainment is a linguistic similarity measure between conversational partners. Most of the current similarity…
Designing dialog tutors has been challenging as it involves modeling the diverse and complex pedagogical strategies employed by human tutors. Although there have been significant recent advances in neural conversational systems using large…
We present an approach to neural machine translation (NMT) that supports multiple domains in a single model and allows switching between the domains when translating. The core idea is to treat text domains as distinct languages and use…
Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…
We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…
Learning task-oriented dialog policies via reinforcement learning typically requires large amounts of interaction with users, which in practice renders such methods unusable for real-world applications. In order to reduce the data…