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We present CrowdHub, a tool for running systematic evaluations of task designs on top of crowdsourcing platforms. The goal is to support the evaluation process, avoiding potential experimental biases that, according to our empirical…

Human-Computer Interaction · Computer Science 2019-09-11 Jorge Ramírez , Simone Degiacomi , Davide Zanella , Marcos Baez , Fabio Casati , Boualem Benatallah

Common crowdsourcing systems average estimates of a latent quantity of interest provided by many crowdworkers to produce a group estimate. We develop a new approach -- predict-each-worker -- that leverages self-supervised learning and a…

Machine Learning · Computer Science 2024-02-05 Anmol Kagrecha , Henrik Marklund , Benjamin Van Roy , Hong Jun Jeon , Richard Zeckhauser

Realtime crowdsourcing research has demonstrated that it is possible to recruit paid crowds within seconds by managing a small, fast-reacting worker pool. Realtime crowds enable crowd-powered systems that respond at interactive speeds: for…

Social and Information Networks · Computer Science 2012-04-16 Michael S. Bernstein , David R. Karger , Robert C. Miller , Joel Brandt

The goal of our research is to contribute information about how useful the crowd is at anticipating stereotypes that may be biasing a data set without a researcher's knowledge. The results of the crowd's prediction can potentially be used…

Human-Computer Interaction · Computer Science 2018-01-11 Zeyuan Hu , Julia Strout

Crowdsourcing-based content moderation is a platform that hosts content moderation tasks for crowd workers to review user submissions (e.g. text, images and videos) and make decisions regarding the admissibility of the posted content, along…

Computer Science and Game Theory · Computer Science 2021-06-08 Sainath Sanga , Venkata Sriram Siddhardh Nadendla

Crowdwork often entails tackling cognitively-demanding and time-consuming tasks. Crowdsourcing can be used for complex annotation tasks, from medical imaging to geospatial data, and such data powers sensitive applications, such as health…

Human-Computer Interaction · Computer Science 2020-09-07 Akira Matsui , Emilio Ferrara , Fred Morstatter , Andres Abeliuk , Aram Galstyan

In the last decade, crowdsourcing has become a popular method for conducting quantitative empirical studies in human-machine interaction. The remote work on a given task in crowdworking settings suits the character of typical…

Human-Computer Interaction · Computer Science 2024-11-19 Annalena Aicher , Stefan Hillmann , Isabel Feustel , Thilo Michael , Sebastian Möller , Wolfgang Minker

Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd workers also have to shoulder a variety of unpaid invisible…

Human-Computer Interaction · Computer Science 2021-10-04 Carlos Toxtli , Siddharth Suri , Saiph Savage

Crowd workers are distributed and decentralized. While decentralization is designed to utilize independent judgment to promote high-quality results, it paradoxically undercuts behaviors and institutions that are critical to high-quality…

With the development of online business, customer service agents gradually play a crucial role as an interface between the companies and their customers. Most companies spend a lot of time and effort on hiring and training customer service…

Computation and Language · Computer Science 2022-04-28 Shuang Peng , Shuai Zhu , Minghui Yang , Haozhou Huang , Dan Liu , Zujie Wen , Xuelian Li , Biao Fan

Crowdsourcing platforms enable companies to propose tasks to a large crowd of users. The workers receive a compensation for their work according to the serious of the tasks they managed to accomplish. The evaluation of the quality of…

Human-Computer Interaction · Computer Science 2019-07-25 Jean-Christophe Dubois , Laetitia Gros , Mouloud Kharoune , Yolande Le Gall , Arnaud Martin , Zoltán Miklós , Hosna Ouni

This study introduces a haptic shared control framework designed to teach human drivers advanced driving skills. In this context, shared control refers to a driving mode where the human driver collaborates with an autonomous driving system…

Coaches are vital for effective collaboration, but cost and resource constraints often limit their availability during real-world tasks. This limitation poses serious challenges in life-critical domains that rely on effective teamwork, such…

Artificial Intelligence · Computer Science 2025-02-26 Sangwon Seo , Bing Han , Rayan E. Harari , Roger D. Dias , Marco A. Zenati , Eduardo Salas , Vaibhav Unhelkar

Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…

Human-Computer Interaction · Computer Science 2025-06-16 ATM Mizanur Rahman , Sharifa Sultana

Crowd algorithms often assume workers are inexperienced and thus fail to adapt as workers in the crowd learn a task. These assumptions fundamentally limit the types of tasks that systems based on such algorithms can handle. This paper…

Social and Information Networks · Computer Science 2012-04-20 Walter S. Lasecki , Samuel C. White , Kyle I. Murray , Jeffrey P. Bigham

The increasing practice of engaging crowds, where organizations use IT to connect with dispersed individuals for explicit resource creation purposes, has precipitated the need to measure the precise processes and benefits of these…

Computers and Society · Computer Science 2017-02-15 J. Prpic , P. , Shukla

Crowdsourcing has evolved as an organizational approach to distributed problem solving and innovation. As contests are embedded in online communities and evaluation rights are assigned to the crowd, community members face a tension: they…

General Economics · Economics 2024-04-23 Christoph Riedl , Tom Grad , Christopher Lettl

Modern machine learning approaches have led to performant diagnostic models for a variety of health conditions. Several machine learning approaches, such as decision trees and deep neural networks, can, in principle, approximate any…

Human-Computer Interaction · Computer Science 2024-06-05 Peter Washington

Crowdsourcing is widely used to create data for common natural language understanding tasks. Despite the importance of these datasets for measuring and refining model understanding of language, there has been little focus on the…

Computation and Language · Computer Science 2021-06-03 Nikita Nangia , Saku Sugawara , Harsh Trivedi , Alex Warstadt , Clara Vania , Samuel R. Bowman

Crowd employment is a new form of short term employment that has been rapidly becoming a source of income for a vast number of people around the globe. It differs considerably from more traditional forms of work, yet similar ethical and…

Social and Information Networks · Computer Science 2017-11-10 Lisa Posch , Arnim Bleier , Fabian Flöck , Markus Strohmaier