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With the rapid integration of Machine Learning (ML) in business applications and processes, it is crucial to ensure the quality, reliability and reproducibility of such systems. We suggest a methodical approach towards ML system quality…

Machine Learning · Computer Science 2025-02-26 Angelantonio Castelli , Georgios Christos Chouliaras , Dmitri Goldenberg

Artificial intelligence (AI) maturity models have proliferated, yet prevailing frameworks remain largely enterprise-centric, linear, and weakly aligned with the organizational realities of small and medium-sized enterprises (SMEs). This…

Computers and Society · Computer Science 2026-03-11 Sukanlaya Sawang , Virach Sornlertlamvanich

There appears to be a common agreement that ethical concerns are of high importance when it comes to systems equipped with some sort of Artificial Intelligence (AI). Demands for ethical AI are declared from all directions. As a response, in…

Computers and Society · Computer Science 2021-02-01 Ville Vakkuri , Marianna Jantunen , Erika Halme , Kai-Kristian Kemell , Anh Nguyen-Duc , Tommi Mikkonen , Pekka Abrahamsson

The benefits of adopting artificial intelligence (AI) in manufacturing are undeniable. However, operationalizing AI beyond the prototype, especially when involved with cyber-physical production systems (CPPS), remains a significant…

Software Engineering · Computer Science 2025-09-16 Lukas Rauh , Mel-Rick Süner , Daniel Schel , Thomas Bauernhansl

In today's rapidly evolving digital landscape, organisations face escalating cyber threats that can disrupt operations, compromise sensitive data, and inflict financial and reputational harm. A key reason for this lies in the organisations'…

Cryptography and Security · Computer Science 2025-04-08 Lasini Liyanage , Nalin Arachchilage , Giovanni Russello

The development of Machine Learning (ML) based systems is complex and requires multidisciplinary teams with diverse skill sets. This may lead to communication issues or misapplication of best practices. Process models can alleviate these…

Software Engineering · Computer Science 2024-08-29 Sergio Morales , Robert Clarisó , Jordi Cabot

Purpose- The significance of business processes has fostered a close collaboration between academia and industry. Moreover, the business landscape has witnessed continuous transformation, closely intertwined with technological advancements.…

In the past decade, Artificial Intelligence (AI) has become a part of our daily lives due to major advances in Machine Learning (ML) techniques. In spite of an explosive growth in the raw AI technology and in consumer facing applications on…

Software Engineering · Computer Science 2020-06-18 P. Santhanam

Large companies are fully engaged in their digital transformation, specifically in developing strategic Business Intelligence (BI) projects. They have a Digital Strategy and top-level executives managing the change. BI projects are also…

Machine learning (ML) provides algorithms to create computer programs based on data without explicitly programming them. In business process management (BPM), ML applications are used to analyse and improve processes efficiently. Three…

Machine Learning · Computer Science 2024-05-28 Sven Weinzierl , Sandra Zilker , Sebastian Dunzer , Martin Matzner

We present early experiences with defining and validating a software maturity model (SMM) for a distributed, research-driven organization of independent and self-organizing teams of diverse cultures, experience and maturity. The paper…

Software Engineering · Computer Science 2020-09-02 Bartosz Walter , Marcin Wolski , Žarko Stanisavljević , Andrijana Todosijević

The integration of machine learning (ML) is critical for industrial competitiveness, yet its adoption is frequently stalled by the prohibitive costs and operational disruptions of upgrading legacy systems. The financial and logistical…

Machine Learning · Computer Science 2026-03-12 Ashiqur Rahman , Hamed Alhoori

Clouds gather a vast volume of telemetry from their networked systems which contain valuable information that can help solve many of the problems that continue to plague them. However, it is hard to extract useful information from such raw…

Networking and Internet Architecture · Computer Science 2020-04-28 Behnaz Arzani , Bita Rouhani

The adoption of Machine Learning Operations (MLOps) enables automation and reliable model deployments across industries. However, differing MLOps lifecycle frameworks and maturity models proposed by industry, academia, and organizations…

Software Engineering · Computer Science 2025-07-14 Jasper Stone , Raj Patel , Farbod Ghiasi , Sudip Mittal , Shahram Rahimi

The use of machine learning systems in clinical routine is still hampered by the necessity of a medical device certification and/or by difficulty to implement these systems in a clinic's quality management system. In this context, the key…

Medical Physics · Physics 2022-10-18 Lorenzo Mercolli , Axel Rominger , Kuangyu Shi

Many organizations seek to ensure that machine learning (ML) and artificial intelligence (AI) systems work as intended in production but currently do not have a cohesive methodology in place to do so. To fill this gap, we propose MLTE…

Software Engineering · Computer Science 2023-03-06 Katherine R. Maffey , Kyle Dotterrer , Jennifer Niemann , Iain Cruickshank , Grace A. Lewis , Christian Kästner

Large Language Models (LLMs) are rapidly transforming various fields, and their potential in Business Process Management (BPM) is substantial. This paper assesses the capabilities of LLMs on business process modeling using a framework for…

Databases · Computer Science 2024-12-03 Humam Kourani , Alessandro Berti , Daniel Schuster , Wil M. P. van der Aalst

In the realm of Business Process Management (BPM), process modeling plays a crucial role in translating complex process dynamics into comprehensible visual representations, facilitating the understanding, analysis, improvement, and…

Software Engineering · Computer Science 2024-07-01 Humam Kourani , Alessandro Berti , Daniel Schuster , Wil M. P. van der Aalst

The utilization of AI in an increasing number of fields is the latest iteration of a long process, where machines and systems have been replacing humans, or changing the roles that they play, in various tasks. Although humans are often…

Human-Computer Interaction · Computer Science 2024-08-26 Mark Chignell , Mu-Huan Miles Chung , Jaturong Kongmanee , Khilan Jerath , Abhay Raman

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…

Human-Computer Interaction · Computer Science 2020-12-23 Johan Aronsson , Philip Lu , Daniel Strüber , Thorsten Berger
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