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Question-answering plays an important role in e-commerce as it allows potential customers to actively seek crucial information about products or services to help their purchase decision making. Inspired by the recent success of machine…

Computation and Language · Computer Science 2019-05-07 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

In this paper, we propose a novel sequence-aware recommendation model. Our model utilizes self-attention mechanism to infer the item-item relationship from user's historical interactions. With self-attention, it is able to estimate the…

Information Retrieval · Computer Science 2018-08-28 Shuai Zhang , Yi Tay , Lina Yao , Aixin Sun

In aspect-based sentiment analysis, most existing methods either focus on aspect/opinion terms extraction or aspect terms categorization. However, each task by itself only provides partial information to end users. To generate more detailed…

Computation and Language · Computer Science 2017-07-03 Wenya Wang , Sinno Jialin Pan , Daniel Dahlmeier

Recommender Systems have proliferated as general-purpose approaches to model a wide variety of consumer interaction data. Specific instances make use of signals ranging from user feedback, item relationships, geographic locality, social…

Information Retrieval · Computer Science 2018-08-31 Wang-Cheng Kang , Mengting Wan , Julian McAuley

Aspect-level sentiment classification aims to identify the sentiment expressed towards some aspects given context sentences. In this paper, we introduce an attention-over-attention (AOA) neural network for aspect level sentiment…

Computation and Language · Computer Science 2018-04-19 Binxuan Huang , Yanglan Ou , Kathleen M. Carley

Recommendation system is a common demand in daily life and matrix completion is a widely adopted technique for this task. However, most matrix completion methods lack semantic interpretation and usually result in weak-semantic…

Information Retrieval · Computer Science 2017-12-19 Han Xiao , Lian Meng

We introduce AnnoABSA, the first web-based annotation tool to support the full spectrum of Aspect-Based Sentiment Analysis (ABSA) tasks. The tool is highly customizable, enabling flexible configuration of sentiment elements and…

Computation and Language · Computer Science 2026-03-03 Nils Constantin Hellwig , Jakob Fehle , Udo Kruschwitz , Christian Wolff

In the context of recommendation systems, addressing multi-behavioral user interactions has become vital for understanding the evolving user behavior. Recent models utilize techniques like graph neural networks and attention mechanisms for…

Information Retrieval · Computer Science 2024-05-17 Shereen Elsayed , Ahmed Rashed , Lars Schmidt-Thieme

Aspect Extraction (AE) is a key task in Aspect-Based Sentiment Analysis (ABSA), yet it remains difficult to apply in low-resource and code-switched contexts like Taglish, a mix of Tagalog and English commonly used in Filipino e-commerce…

In neural abstractive summarization field, conventional sequence-to-sequence based models often suffer from summarizing the wrong aspect of the document with respect to the main aspect. To tackle this problem, we propose the task of…

Computation and Language · Computer Science 2018-12-14 Shen Gao , Xiuying Chen , Piji Li , Zhaochun Ren , Lidong Bing , Dongyan Zhao , Rui Yan

Understanding product attributes plays an important role in improving online shopping experience for customers and serves as an integral part for constructing a product knowledge graph. Most existing methods focus on attribute extraction…

Computer Vision and Pattern Recognition · Computer Science 2021-06-10 Rongmei Lin , Xiang He , Jie Feng , Nasser Zalmout , Yan Liang , Li Xiong , Xin Luna Dong

Social-based recommendation systems exploit the selections of friends to combat the data sparsity on user preferences, and improve the recommendation accuracy of the collaborative filtering strategy. The main challenge is to capture and…

Information Retrieval · Computer Science 2019-07-04 Dimitrios Rafailidis , Gerhard Weiss

Nowadays, E-commerce is increasingly integrated into our daily lives. Meanwhile, shopping process has also changed incrementally from one behavior (purchase) to multiple behaviors (such as view, carting and purchase). Therefore, utilizing…

Information Retrieval · Computer Science 2021-09-23 Daqing Wu , Xiao Luo , Zeyu Ma , Chong Chen , Minghua Deng , Jinwen Ma

We propose a new method for aggregating the information of multiple reviewers rating multiple products. Our approach is based on the network relations induced between products by the rating activity of the reviewers. We show that our method…

Physics and Society · Physics 2015-08-19 Yongli Li , Paolo Pin , Chong Wu

In recommendation systems, items are likely to be exposed to various users and we would like to learn about the familiarity of a new user with an existing item. This can be formulated as an anomaly detection (AD) problem distinguishing…

Machine Learning · Computer Science 2022-09-22 Ke Bai , Aonan Zhang , Zhizhong Li , Ricardo Heano , Chong Wang , Lawrence Carin

Recently, recommendation according to sequential user behaviors has shown promising results in many application scenarios. Generally speaking, real-world sequential user behaviors usually reflect a hybrid of sequential influences and…

Information Retrieval · Computer Science 2019-10-18 Xu Chen , Kenan Cui , Ya Zhang , Yanfeng Wang

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

Repeat consumption, such as repurchasing items and relistening songs, is a common scenario in daily life. To model repeat consumption, the repeat-aware recommendation has been proposed to predict which item will be re-interacted based on…

Information Retrieval · Computer Science 2025-06-11 Shigang Quan , Shui Liu , Zhenzhe Zheng , Fan Wu

In recommender systems, models mostly use a combination of embedding layers and multilayer feedforward neural networks. The high-dimensional sparse original features are downscaled in the embedding layer and then fed into the fully…

Information Retrieval · Computer Science 2022-05-19 Mohan Hasama , Jing Li

Dense retrieval methods have been mostly focused on unstructured text and less attention has been drawn to structured data with various aspects, e.g., products with aspects such as category and brand. Recent work has proposed two approaches…

Information Retrieval · Computer Science 2024-01-17 Xiaojie Sun , Keping Bi , Jiafeng Guo , Sihui Yang , Qishen Zhang , Zhongyi Liu , Guannan Zhang , Xueqi Cheng