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Related papers: The RLLChatbot: a solution to the ConvAI challenge

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Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…

Computers and Society · Computer Science 2024-03-26 Md. Asraful Haque , Shuai Li

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we…

Computation and Language · Computer Science 2020-05-01 Stephen Roller , Emily Dinan , Naman Goyal , Da Ju , Mary Williamson , Yinhan Liu , Jing Xu , Myle Ott , Kurt Shuster , Eric M. Smith , Y-Lan Boureau , Jason Weston

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…

Computation and Language · Computer Science 2024-10-07 John Mendonça , Isabel Trancoso , Alon Lavie

Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

A chatbot that converses like a human should be goal-oriented (i.e., be purposeful in conversation), which is beyond language generation. However, existing dialogue systems often heavily rely on cumbersome hand-crafted rules or costly…

Computation and Language · Computer Science 2020-05-27 Jianfeng Liu , Feiyang Pan , Ling Luo

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang

Conversational User Interface (CUI) has become ubiquitous in everyday life, in consumer-focused products like Siri and Alexa or business-oriented solutions. Deep learning underlies many recent breakthroughs in dialogue systems but requires…

Computation and Language · Computer Science 2020-12-08 Igor Shalyminov

Large language models (LLMs) have shown remarkable capabilities in dialogue generation and reasoning, yet their effectiveness in eliciting user-known but concealed information in open-ended conversations remains limited. In many interactive…

Machine Learning · Computer Science 2026-04-16 Tao Wang , Jingyao Lu , Xibo Wang , Haonan Huang , Su Yao , Zhiqiang Hu , Xingyan Chen , Enmao Diao

The dialogue experience with conversational agents can be greatly enhanced with multimodal and immersive interactions in virtual reality. In this work, we present an open-source architecture with the goal of simplifying the development of…

Artificial Intelligence · Computer Science 2023-08-08 Michele Yin , Gabriel Roccabruna , Abhinav Azad , Giuseppe Riccardi

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

We report on experiences with implementing conversational agents in the recruitment domain based on a machine learning (ML) system. Recruitment chatbots mediate communication between job-seekers and recruiters by exposing ML data to…

Artificial Intelligence · Computer Science 2019-05-18 Kit Kuksenok , Nina Praß

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

In-Car Conversational Question Answering (ConvQA) systems significantly enhance user experience by enabling seamless voice interactions. However, assessing their accuracy and reliability remains a challenge. This paper explores the use of…

Computation and Language · Computer Science 2025-12-16 Philipp Habicht , Lev Sorokin , Abdullah Saydemir , Ken E. Friedl , Andrea Stocco

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we…

Computation and Language · Computer Science 2024-02-06 Jianguo Zhang , Kun Qian , Zhiwei Liu , Shelby Heinecke , Rui Meng , Ye Liu , Zhou Yu , Huan Wang , Silvio Savarese , Caiming Xiong

Personalization in social robotics is critical for fostering effective human-robot interactions, yet systems often face the cold start problem, where initial user preferences or characteristics are unavailable. This paper proposes a novel…

Human-Computer Interaction · Computer Science 2025-04-03 Hamed Rahimi , Jeanne Cattoni , Meriem Beghili , Mouad Abrini , Mahdi Khoramshahi , Maribel Pino , Mohamed Chetouani

Current end-to-end retrieval-based dialogue systems are mainly based on Recurrent Neural Networks or Transformers with attention mechanisms. Although promising results have been achieved, these models often suffer from slow inference or…

Computation and Language · Computer Science 2022-10-26 Yongkang Liu , Shi Feng , Wei Gao , Daling Wang , Yifei Zhang