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The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

The rise of machine learning has brought closer scrutiny to intelligent systems, leading to calls for greater transparency and explainable algorithms. We explore the effects of transparency on user perceptions of a working intelligent…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…

Human-Computer Interaction · Computer Science 2018-12-11 Aaron Springer , Steve Whittaker

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

Automated decision systems are increasingly used for consequential decision making -- for a variety of reasons. These systems often rely on sophisticated yet opaque models, which do not (or hardly) allow for understanding how or why a given…

Artificial Intelligence · Computer Science 2021-03-09 Jakob Schoeffer , Yvette Machowski , Niklas Kuehl

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Collective robotic systems are biologically inspired and advantageous due to their apparent global intelligence and emergent behaviors. Many applications can benefit from the incorporation of collectives, including environmental monitoring,…

Human-Computer Interaction · Computer Science 2020-09-22 Karina A. Roundtree , Jason R. Cody , Jennifer Leaf , H. Onan Demirel , Julie A. Adams

The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…

Human-Computer Interaction · Computer Science 2021-02-19 Malin Eiband , Daniel Buschek , Heinrich Hussmann

A central concern in an interactive intelligent system is optimization of its actions, to be maximally helpful to its human user. In recommender systems for instance, the action is to choose what to recommend, and the optimization task is…

Human-Computer Interaction · Computer Science 2020-05-05 Fabio Colella , Pedram Daee , Jussi Jokinen , Antti Oulasvirta , Samuel Kaski

All learning algorithms for recommendations face inevitable and critical trade-off between exploiting partial knowledge of a user's preferences for short-term satisfaction and exploring additional user preferences for long-term coverage.…

Information Retrieval · Computer Science 2021-08-13 Kihwan Kim

As artificial intelligence systems increasingly inform high-stakes decisions across sectors, transparency has become foundational to responsible and trustworthy AI implementation. Leveraging our role as a leading institute in advancing AI…

Machine Learning · Computer Science 2025-08-01 Dhanesh Ramachandram , Himanshu Joshi , Judy Zhu , Dhari Gandhi , Lucas Hartman , Ananya Raval

Should firms that apply machine learning algorithms in their decision-making make their algorithms transparent to the users they affect? Despite growing calls for algorithmic transparency, most firms have kept their algorithms opaque,…

Computer Science and Game Theory · Computer Science 2020-08-24 Qiaochu Wang , Yan Huang , Stefanus Jasin , Param Vir Singh

Algorithmic systems make decisions that have a great impact in our lives. As our dependency on them is growing so does the need for transparency and holding them accountable. This paper presents a model for evaluating how transparent these…

Computers and Society · Computer Science 2018-07-18 Yiannis Kanellopoulos

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Artificial Intelligence · Computer Science 2022-05-03 Jakob Schoeffer

Recommender systems rely heavily on the predictive accuracy of the learning algorithm. Most work on improving accuracy has focused on the learning algorithm itself. We argue that this algorithmic focus is myopic. In particular, since…

Human-Computer Interaction · Computer Science 2018-02-22 Tobias Schnabel , Paul N. Bennett , Thorsten Joachims

Heterogeneous parallel systems are widely spread nowadays. Despite their availability, their usage and adoption are still limited, and even more rarely they are used to full power. Indeed, compelling new technologies are constantly…

Performance · Computer Science 2015-11-23 Baptiste Delporte , Roberto Rigamonti , Alberto Dassatti

Existing AI disclosure mandates in scholarship require that AI assistance be reported but leave transparency philosophically unspecified: they fix the duty without explaining what the duty serves. We argue that ethical inquiry is…

Computers and Society · Computer Science 2026-05-19 Michele Loi
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