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End-to-end neural models for intelligent dialogue systems suffer from the problem of generating uninformative responses. Various methods were proposed to generate more informative responses by leveraging external knowledge. However, few…

Computation and Language · Computer Science 2019-05-22 Rongzhong Lian , Min Xie , Fan Wang , Jinhua Peng , Hua Wu

Large language models (LLMs) are proficient at generating fluent text with minimal task-specific supervision. Yet, their ability to provide well-grounded rationalizations for knowledge-intensive tasks remains under-explored. Such tasks,…

Computation and Language · Computer Science 2024-02-02 Aditi Mishra , Sajjadur Rahman , Hannah Kim , Kushan Mitra , Estevam Hruschka

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Ever since the successful application of sequence to sequence learning for neural machine translation systems, interest has surged in its applicability towards language generation in other problem domains. Recent work has investigated the…

Computation and Language · Computer Science 2017-10-31 Sharath T. S. , Shubhangi Tandon , Ryan Bauer

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Commonsense and background knowledge is required for a QA model to answer many nontrivial questions. Different from existing work on knowledge-aware QA, we focus on a more challenging task of leveraging external knowledge to generate…

Computation and Language · Computer Science 2019-09-09 Bin Bi , Chen Wu , Ming Yan , Wei Wang , Jiangnan Xia , Chenliang Li

Large Language Models (LLMs) have exhibited impressive generation capabilities, but they suffer from hallucinations when solely relying on their internal knowledge, especially when answering questions that require less commonly known…

Computation and Language · Computer Science 2023-11-01 Wenting Zhao , Ye Liu , Tong Niu , Yao Wan , Philip S. Yu , Shafiq Joty , Yingbo Zhou , Semih Yavuz

Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

The development of trustworthy conversational information-seeking systems relies on dialogue models that can generate faithful and accurate responses based on relevant knowledge texts. However, two main challenges hinder this task. Firstly,…

Computation and Language · Computer Science 2023-11-03 Wanyu Du , Yangfeng Ji

A pressing challenge in current dialogue systems is to successfully converse with users on topics with information distributed across different modalities. Previous work in multiturn dialogue systems has primarily focused on either text or…

Computation and Language · Computer Science 2022-04-29 Kai Nakamura , Sharon Levy , Yi-Lin Tuan , Wenhu Chen , William Yang Wang

Non-extractive commonsense QA remains a challenging AI task, as it requires systems to reason about, synthesize, and gather disparate pieces of information, in order to generate responses to queries. Recent approaches on such tasks show…

Computation and Language · Computer Science 2019-11-01 Kaixin Ma , Jonathan Francis , Quanyang Lu , Eric Nyberg , Alessandro Oltramari

Recent research on argumentative dialogues has focused on persuading people to take some action, changing their stance on the topic of discussion, or winning debates. In this work, we focus on argumentative dialogues that aim to open up…

Computation and Language · Computer Science 2023-01-18 Youmna Farag , Charlotte O. Brand , Jacopo Amidei , Paul Piwek , Tom Stafford , Svetlana Stoyanchev , Andreas Vlachos

Language models are often used as the backbone of modern dialogue systems. These models are pre-trained on large amounts of written fluent language. Repetition is typically penalised when evaluating language model generations. However, it…

Computation and Language · Computer Science 2023-11-23 Aron Molnar , Jaap Jumelet , Mario Giulianelli , Arabella Sinclair

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

Computation and Language · Computer Science 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

Open-domain dialogue systems have started to engage in continuous conversations with humans. Those dialogue systems are required to be adjusted to the human interlocutor and evaluated in terms of their perspective. However, it is…

Computation and Language · Computer Science 2024-01-05 Yuma Tsuta , Naoki Yoshinaga , Shoetsu Sato , Masashi Toyoda

Story generation, namely generating a reasonable story from a leading context, is an important but challenging task. In spite of the success in modeling fluency and local coherence, existing neural language generation models (e.g., GPT-2)…

Computation and Language · Computer Science 2020-01-16 Jian Guan , Fei Huang , Zhihao Zhao , Xiaoyan Zhu , Minlie Huang

Recent advances in neural sequence-to-sequence models have led to promising results for several language generation-based tasks, including dialogue response generation, summarization, and machine translation. However, these models are known…

Computation and Language · Computer Science 2019-08-29 Semih Yavuz , Abhinav Rastogi , Guan-Lin Chao , Dilek Hakkani-Tur