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200 papers

Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

Human-Computer Interaction · Computer Science 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

This work presents Retail-GPT, an open-source RAG-based chatbot designed to enhance user engagement in retail e-commerce by guiding users through product recommendations and assisting with cart operations. The system is cross-platform and…

Information Retrieval · Computer Science 2024-08-20 Bruno Amaral Teixeira de Freitas , Roberto de Alencar Lotufo

Asthma rates have risen globally, driven by environmental and lifestyle factors. Access to immediate medical care is limited, particularly in developing countries, necessitating automated support systems. Large Language Models like ChatGPT…

Artificial Intelligence · Computer Science 2024-09-25 Adil Bahaj , Mounir Ghogho

With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…

Human-Computer Interaction · Computer Science 2021-07-29 Lu Wang , Munif Ishad Mujib , Jake Williams , George Demiris , Jina Huh-Yoo

Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…

Software Engineering · Computer Science 2025-09-03 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani

The recent explosion of question answering (QA) datasets and models has increased the interest in the generalization of models across multiple domains and formats by either training on multiple datasets or by combining multiple models.…

Computation and Language · Computer Science 2023-02-08 Haritz Puerto , Gözde Gül Şahin , Iryna Gurevych

We present CharacterChat, a concept and chatbot to support writers in creating fictional characters. Concretely, writers progressively turn the bot into their imagined character through conversation. We iteratively developed CharacterChat…

Human-Computer Interaction · Computer Science 2021-06-24 Oliver Schmitt , Daniel Buschek

Chatbots are intelligent software built to be used as a replacement for human interaction. Existing studies typically do not provide enough support for low-resource languages like Bangla. Due to the increasing popularity of social media, we…

Computation and Language · Computer Science 2021-10-14 Fahim Shahriar Khan , Mueeze Al Mushabbir , Mohammad Sabik Irbaz , MD Abdullah Al Nasim

For conversational AI and virtual assistants to communicate with humans in a realistic way, they must exhibit human characteristics such as expression of emotion and personality. Current attempts toward constructing human-like dialogue…

Computation and Language · Computer Science 2021-12-03 Aaron W. Li , Veronica Jiang , Steven Y. Feng , Julia Sprague , Wei Zhou , Jesse Hoey

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

The advent of large language models (LLMs) has made it possible to generate natural written dialogues between two agents. However, generating human-like spoken dialogues from these written dialogues remains challenging. Spoken dialogues…

Computation and Language · Computer Science 2023-10-03 Kentaro Mitsui , Yukiya Hono , Kei Sawada

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…

Computation and Language · Computer Science 2021-09-03 Zhengyi Ma , Zhicheng Dou , Yutao Zhu , Hanxun Zhong , Ji-Rong Wen

We consider incorporating topic information into the sequence-to-sequence framework to generate informative and interesting responses for chatbots. To this end, we propose a topic aware sequence-to-sequence (TA-Seq2Seq) model. The model…

Computation and Language · Computer Science 2016-09-20 Chen Xing , Wei Wu , Yu Wu , Jie Liu , Yalou Huang , Ming Zhou , Wei-Ying Ma

Open data refers to data that is freely available for reuse. Although there has been rapid increase in availability of open data to public in the last decade, this has not translated into better decision-support tools for them. We propose…

Artificial Intelligence · Computer Science 2019-01-14 Biplav Srivastava

Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…

Human-Computer Interaction · Computer Science 2023-07-11 Robert Capra , Jaime Arguello

Collecting high quality conversational data can be very expensive for most applications and infeasible for others due to privacy, ethical, or similar concerns. A promising direction to tackle this problem is to generate synthetic dialogues…

Computation and Language · Computer Science 2023-02-20 Maximillian Chen , Alexandros Papangelis , Chenyang Tao , Seokhwan Kim , Andy Rosenbaum , Yang Liu , Zhou Yu , Dilek Hakkani-Tur

Chatbots have long been capable of answering basic questions and even responding to obscure prompts, but recently their improvements have been far more significant. Modern chatbots like Open AIs ChatGPT3 not only have the ability to answer…

Computation and Language · Computer Science 2023-03-22 Grant Rosario , David Noever

Large language models (LLMs) exhibit powerful general intelligence across diverse scenarios, including their integration into chatbots. However, a vital challenge of LLM-based chatbots is that they may produce hallucinated content in…

Computation and Language · Computer Science 2025-04-18 Weitao Li , Junkai Li , Weizhi Ma , Yang Liu

In conversational analyses, humans manually weave multimodal information into the transcripts, which is significantly time-consuming. We introduce a system that automatically expands the verbatim transcripts of video-recorded conversations…

Computation and Language · Computer Science 2021-01-21 Joshua Y. Kim , Greyson Y. Kim , Chunfeng Liu , Rafael A. Calvo , Silas C. R. Taylor , Kalina Yacef

Question answer generation using Natural Language Processing models is ubiquitous in the world around us. It is used in many use cases such as the building of chat bots, suggestive prompts in google search and also as a way of navigating…

Computation and Language · Computer Science 2023-11-28 Shashidhar Reddy Javaji , Haoran Hu , Sai Sameer Vennam , Vijaya Gajanan Buddhavarapu