English
Related papers

Related papers: Helping each Other: A Framework for Customer-to-Cu…

200 papers

With the recent advancements in information technology there has been a huge surge in amount of data available. But information retrieval technology has not been able to keep up with this pace of information generation resulting in over…

Computation and Language · Computer Science 2017-10-24 Nishant Nikhil , Muktabh Mayank Srivastava

Nowadays, most recommender systems exploit user-provided ratings to infer their preferences. However, the growing popularity of social and e-commerce websites has encouraged users to also share comments and opinions through textual reviews.…

Information Retrieval · Computer Science 2017-10-31 Iacopo Vagliano , Diego Monti , Ansgar Scherp , Maurizio Morisio

In the last decade, driven also by the availability of an unprecedented computational power and storage capabilities in cloud environments we assisted to the proliferation of new algorithms, methods, and approaches in two areas of…

Information Retrieval · Computer Science 2017-07-25 Vito Bellini , Vito Walter Anelli , Tommaso Di Noia , Eugenio Di Sciascio

Recommender systems help users deal with information overload by providing tailored item suggestions to them. The recommendation of news is often considered to be challenging, since the relevance of an article for a user can depend on a…

Information Retrieval · Computer Science 2019-12-10 Gabriel de Souza Pereira Moreira , Dietmar Jannach , Adilson Marques da Cunha

Recommender systems can mitigate the information overload problem by suggesting users' personalized items. In real-world recommendations such as e-commerce, a typical interaction between the system and its users is -- users are recommended…

Information Retrieval · Computer Science 2018-08-13 Xiangyu Zhao , Long Xia , Liang Zhang , Zhuoye Ding , Dawei Yin , Jiliang Tang

Cross-market recommendation aims to recommend products to users in a resource-scarce target market by leveraging user behaviors from similar rich-resource markets, which is crucial for E-commerce companies but receives less research…

Information Retrieval · Computer Science 2022-04-28 Zeyuan Chen , He Wang , Xiangyu Zhu , Haiyan Wu , Congcong Gu , Shumeng Liu , Jinchao Huang , Wei Zhang

"High Quality Related Search Query Suggestions" task aims at recommending search queries which are real, accurate, diverse, relevant and engaging. Obtaining large amounts of query-quality human annotations is expensive. Prior work on…

Information Retrieval · Computer Science 2021-08-11 Praveen Kumar Bodigutla

Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…

Information Retrieval · Computer Science 2021-01-28 Anastasiia Kornilova , Lucas Bernardi

Recommendation systems are a key modern application of machine learning, but they have the downside that they often draw upon sensitive user information in making their predictions. We show how to address this deficiency by basing a…

Machine Learning · Computer Science 2021-12-03 Naveen Durvasula , Franklyn Wang , Scott Duke Kominers

User intention which often changes dynamically is considered to be an important factor for modeling users in the design of recommendation systems. Recent studies are starting to focus on predicting user intention (what users want) beyond…

Information Retrieval · Computer Science 2021-07-19 Arpita Chaudhuri , Debasis Samanta , Monalisa Sarma

Recommender systems are a vital tool that helps us to overcome the information overload problem. They are being used by most e-commerce web sites and attract the interest of a broad scientific community. A recommender system uses data on…

Information Retrieval · Computer Science 2017-02-22 Fei Yu , An Zeng , Sebastien Gillard , Matus Medo

The whole world is changed rapidly and using the current technologies Internet becomes an essential need for everyone. Web is used in every field. Most of the people use web for a common purpose like online shopping, chatting etc. During an…

Information Retrieval · Computer Science 2014-08-19 Richa Sharma , Shweta Nigam , Rekha Jain

In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are…

Computation and Language · Computer Science 2021-07-13 Iftah Gamzu , Hila Gonen , Gilad Kutiel , Ran Levy , Eugene Agichtein

The rise of social media is enabling people to freely express their opinions about products and services. The aim of sentiment analysis is to automatically determine subject's sentiment (e.g., positive, negative, or neutral) towards a…

Computation and Language · Computer Science 2018-08-16 Kia Dashtipour , Mandar Gogate , Ahsan Adeel , Cosimo Ieracitano , Hadi Larijani , Amir Hussain

Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…

Computation and Language · Computer Science 2020-10-30 Sen Yang , Leyang Cui , Jun Xie , Yue Zhang

Mining suggestion expressing sentences from a given text is a less investigated sentence classification task, and therefore lacks hand labeled benchmark datasets. In this work, we propose and evaluate two approaches for distant supervision…

Computation and Language · Computer Science 2017-12-06 Sapna Negi , Paul Buitelaar

We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence…

Computation and Language · Computer Science 2024-05-14 Sandeep Sricharan Mukku , Manan Soni , Jitenkumar Rana , Chetan Aggarwal , Promod Yenigalla , Rashmi Patange , Shyam Mohan

Recommender systems often benefit from complex feature embeddings and deep learning algorithms, which deliver sophisticated recommendations that enhance user experience, engagement, and revenue. However, these methods frequently reduce the…

Information Retrieval · Computer Science 2025-09-15 Irina Arévalo , Jose L Salmeron

Suggestion mining tasks are often semantically complex and lack sophisticated methodologies that can be applied to real-world data. The presence of suggestions across a large diversity of domains and the absence of large labelled and…

Computation and Language · Computer Science 2020-07-14 Shreya Singal , Tanishq Goel , Shivang Chopra , Sonika Dahiya

Recommendation systems are perhaps one of the most important agents for industry growth through the modern Internet world. Previous approaches on recommendation systems include collaborative filtering and content based filtering…

Information Retrieval · Computer Science 2021-12-23 A Nayan Varma , Kedareshwara Petluri