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People using consumer software applications typically do not use technical jargon when querying an online database of help topics. Rather, they attempt to communicate their goals with common words and phrases that describe software…

Information Retrieval · Computer Science 2015-05-19 David Heckerman , Eric J. Horvitz

Human emotion synthesis is a crucial aspect of affective computing. It involves using computational methods to mimic and convey human emotions through various modalities, with the goal of enabling more natural and effective human-computer…

Machine Learning · Computer Science 2024-12-11 Fei Ma , Yukan Li , Yifan Xie , Ying He , Yi Zhang , Hongwei Ren , Zhou Liu , Wei Yao , Fuji Ren , Fei Richard Yu , Shiguang Ni

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Background: software engineering research (SE) lacks theory and methodologies for addressing human aspects in software development. Development tasks are undertaken through cognitive processing activities. Affects (emotions, moods,…

Software Engineering · Computer Science 2017-07-04 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Software development, despite all the significant improvements it contributes to society, is a very expensive high-risk venture. Every software project commences with the intention to deliver a software product on time and within budget,…

Software Engineering · Computer Science 2020-07-24 Sergey Viktorovich Zykov , Joseph Afriyie Attakorah

The use of large language models (LLMs) for Mental Health Question Answering (MHQA) offers a promising way to alleviate shortages in mental health resources. However, prior work has mainly relied on Cognitive Behavioral Therapy (CBT) and…

Computation and Language · Computer Science 2026-03-10 Lanqing Du , Yunong Li , YuJie Long , Shihong Chen

Sentiment Analysis (SA) refers to a family of techniques at the crossroads of statistics, natural language processing, and computational linguistics. The primary goal is to detect the semantic orientation of individual opinions and comments…

Information Retrieval · Computer Science 2026-03-09 Michelangelo Misuraca , Alessia Forciniti , Germana Scepi , Maria Spano

The prospect of AI systems that I call ideal emotion recognition technologies (ERTs) is often defended on the assumption that social life would benefit from increased affective transparency. This paper challenges that assumption by…

Human-Computer Interaction · Computer Science 2026-02-10 Alexandra Pregent

Art has long been a profound medium for expressing emotions. While existing image stylization methods effectively transform visual appearance, they often overlook the emotional impact carried by styles. To bridge this gap, we introduce…

Computer Vision and Pattern Recognition · Computer Science 2025-12-08 Jingyuan Yang , Zihuan Bai , Hui Huang

The ability of an intelligent environment to connect and adapt to real internal sates, needs and behaviors' meaning of humans can be made possible by considering users' emotional states as contextual parameters. In this paper, we build on…

Human-Computer Interaction · Computer Science 2009-12-10 Nevin Vunka Jungum , Eric Laurent

Context: Most software companies strive to have high-performing teams and mitigate withdrawal behaviors like being present but unproductive. In this context, psychological safety and developers perceived impact are suggested as potential…

Software Engineering · Computer Science 2023-04-26 Mary Sánchez-Gordón , Ricardo Colomo-Palacios , Muhammad Azeem Akbar , Monica Kristiansen Holone

Sentiment analysis on software engineering (SE) texts has been widely used in the SE research, such as evaluating app reviews or analyzing developers sentiments in commit messages. To better support the use of automated sentiment analysis…

Software Engineering · Computer Science 2021-03-25 Kexin Sun , Hui Gao , Hongyu Kuang , Xiaoxing Ma , Guoping Rong , Dong Shao , He Zhang

Emotion plays a significant role in our daily life. Recognition of emotion is wide-spread in the field of health care and human-computer interaction. Emotion is the result of the coordinated activities of cortical and subcortical neural…

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

Automated emotion recognition has applications in various fields, such as human-machine interaction, healthcare, security, education, and emotion-aware recommendation/feedback systems. Developing methods to analyze human emotions accurately…

Systems and Control · Electrical Eng. & Systems 2024-09-11 Ruijie Fang , Ruoyu Zhang , Elahe Hosseini , Chongzhou Fang , Mahdi Eslaminehr , Setareh Rafatirad , Houman Homayoun

Software intensive systems play a crucial role in most, if not all, aspects of modern society. As such, both their sustainability and their role in supporting sustainable processes, must be realized by design. To this aim, the architecture…

Software Engineering · Computer Science 2024-10-22 Patricia Lago , Nelly Condori Fernandez , Iffat Fatima , Markus Funke , Ivano Malavolta

Architecture erosion (AEr) can adversely affect software development and has received significant attention in the last decade. However, there is an absence of a comprehensive understanding of the state of research about the reasons and…

Software Engineering · Computer Science 2022-02-14 Ruiyin Li , Peng Liang , Mohamed Soliman , Paris Avgeriou

The development of high-quality software or software-intensive systems requires custom-tailored process models that fit the organizational and project goals as well as the development contexts. These models are a necessary prerequisite for…

Software Engineering · Computer Science 2014-01-20 Jürgen Münch

Context. Considering the importance of software testing to the development of high quality and reliable software systems, this paper aims to investigate how can work-related factors influence the motivation of software testers. Method. We…

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas