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Community Question Answering (CQA) platforms steadily gain popularity as they provide users with fast responses to their queries. The swiftness of these responses is contingent on a mixture of query-specific and user-related elements. This…

Social and Information Networks · Computer Science 2024-03-19 Rima Hazra , Agnik Saha , Somnath Banerjee , Animesh Mukherjee

Question Answering (QA) is increasingly used by search engines to provide results to their end-users, yet very few websites currently use QA technologies for their search functionality. To illustrate the potential of QA technologies for the…

Computation and Language · Computer Science 2024-01-18 Kunpeng Guo , Clement Defretiere , Dennis Diefenbach , Christophe Gravier , Antoine Gourru

In the rapidly evolving field of artificial intelligence, the ability to harness and integrate knowledge across various domains stands as a paramount challenge and opportunity. This study introduces a novel approach to cross-domain…

Context: The advent of Large Language Model-driven tools like ChatGPT offers software engineers an interactive alternative to community question-answering (CQA) platforms like Stack Overflow. While Stack Overflow provides benefits from the…

Software Engineering · Computer Science 2024-10-01 Mohammed Mehedi Hasan , Mahady Hasan , Mamun Bin Ibne Reaz , Jannat Un Nayeem Iqra

One prerequisite for supervised machine learning is high quality labelled data. Acquiring such data is, particularly if expert knowledge is required, costly or even impossible if the task needs to be performed by a single expert. In this…

Software Engineering · Computer Science 2023-10-02 Michael Unterkalmsteiner , Andrew Yates

In recent years, there have been amazing advances in deep learning methods for machine reading. In machine reading, the machine reader has to extract the answer from the given ground truth paragraph. Recently, the state-of-the-art machine…

Computation and Language · Computer Science 2018-04-13 Phu Mon Htut , Samuel R. Bowman , Kyunghyun Cho

Knowledge sharing plays a crucial role throughout all software application development activities. When programmers learn and share through media like Stack overflow, GitHub, Meetups, videos, discussion forums, wikis, and blogs, every…

Software Engineering · Computer Science 2020-10-22 Maryam Arab , Thomas D LaToza , Amy J Ko

This paper presents the first framework for integrating procedural knowledge, or "know-how", into the Linked Data Cloud. Know-how available on the Web, such as step-by-step instructions, is largely unstructured and isolated from other…

Artificial Intelligence · Computer Science 2016-04-18 Paolo Pareti , Benoit Testu , Ryutaro Ichise , Ewan Klein , Adam Barker

Keyword search engines are essential elements of large information spaces. The largest information space is the Web, and keyword search engines play crucial role there. The advent of keyword search engines has provided a quantum leap in the…

Information Retrieval · Computer Science 2020-09-21 Olegs Verhodubs

Competency question (CQ) elicitation represents a critical but resource-intensive bottleneck in ontology engineering. This foundational phase is often hampered by the communication gap between domain experts, who possess the necessary…

Software engineering is knowledge-intensive and requires software developers to continually search for knowledge, often on community question answering platforms such as Stack Overflow. Such information sharing platforms do not exist in…

Software Engineering · Computer Science 2020-03-17 Sebastian Baltes , Christoph Treude , Martin P. Robillard

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

The use of domain knowledge is generally found to improve query efficiency in content filtering applications. In particular, tangible benefits have been achieved when using knowledge-based approaches within more specialized fields, such as…

Information Retrieval · Computer Science 2015-03-17 Pekka Malo , Pyry Siitari , Oskar Ahlgren , Jyrki Wallenius , Pekka Korhonen

When experiencing an information need, users want to engage with a domain expert, but often turn to an information retrieval system, such as a search engine, instead. Classical information retrieval systems do not answer information needs…

Information Retrieval · Computer Science 2021-07-23 Donald Metzler , Yi Tay , Dara Bahri , Marc Najork

In large organisations, identifying experts on a given topic is crucial in leveraging the internal knowledge spread across teams and departments. So-called enterprise expert retrieval systems automatically discover and structure employees'…

Information Retrieval · Computer Science 2024-10-08 Jens-Joris Decorte , Jeroen Van Hautte , Chris Develder , Thomas Demeester

Current methods in open-domain question answering (QA) usually employ a pipeline of first retrieving relevant documents, then applying strong reading comprehension (RC) models to that retrieved text. However, modern RC models are complex…

Computation and Language · Computer Science 2020-09-22 Shih-Ting Lin , Greg Durrett

Open domain question answering (ODQA) is a longstanding task aimed at answering factual questions from a large knowledge corpus without any explicit evidence in natural language processing (NLP). Recent works have predominantly focused on…

Computation and Language · Computer Science 2022-11-16 Qin Zhang , Shangsi Chen , Dongkuan Xu , Qingqing Cao , Xiaojun Chen , Trevor Cohn , Meng Fang

Personalization in Information Retrieval is a topic studied for a long time. Nevertheless, there is still a lack of high-quality, real-world datasets to conduct large-scale experiments and evaluate models for personalized search. This paper…

Information Retrieval · Computer Science 2024-03-18 Pranav Kasela , Marco Braga , Gabriella Pasi , Raffaele Perego

Nowadays, most recommender systems exploit user-provided ratings to infer their preferences. However, the growing popularity of social and e-commerce websites has encouraged users to also share comments and opinions through textual reviews.…

Information Retrieval · Computer Science 2017-10-31 Iacopo Vagliano , Diego Monti , Ansgar Scherp , Maurizio Morisio

In an emerging trend, more and more Internet users search for information from Community Question and Answer (CQA) websites, as interactive communication in such websites provides users with a rare feeling of trust. More often than not, end…

Information Retrieval · Computer Science 2013-01-08 Cheng Chen , Kui Wu , Venkatesh Srinivasan , Kesav Bharadwaj R
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