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Related papers: Multi-level Memory for Task Oriented Dialogs

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Semantic parsing using hierarchical representations has recently been proposed for task oriented dialog with promising results [Gupta et al 2018]. In this paper, we present three different improvements to the model: contextualized…

Computation and Language · Computer Science 2019-02-19 Arash Einolghozati , Panupong Pasupat , Sonal Gupta , Rushin Shah , Mrinal Mohit , Mike Lewis , Luke Zettlemoyer

Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

Large Language Models (LLMs) have demonstrated impressive capabilities across a wide range of NLP tasks, but they remain fundamentally stateless, constrained by limited context windows that hinder long-horizon reasoning. Recent efforts to…

Temporal reasoning over long, multi-session dialogues is a critical capability for conversational agents. However, existing works and our pilot study have shown that as dialogue histories grow in length and accumulate noise, current…

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

Long-horizon dialogue systems suffer from semanticdrift and unstable memory retention across extended sessions. This paper presents a Multi-Layer Memory Framework that decomposes dialogue history into working, episodic, and semantic layers…

Computer Vision and Pattern Recognition · Computer Science 2026-04-01 Sunil Tiwari , Payal Fofadiya

Recent advances in pre-trained language models have significantly improved neural response generation. However, existing methods usually view the dialogue context as a linear sequence of tokens and learn to generate the next word through…

Computation and Language · Computer Science 2021-12-14 Xiaodong Gu , Kang Min Yoo , Jung-Woo Ha

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Attention-based encoder-decoder neural network models have recently shown promising results in goal-oriented dialogue systems. However, these models struggle to reason over and incorporate state-full knowledge while preserving their…

Computation and Language · Computer Science 2020-01-29 Firas Kassawat , Debanjan Chaudhuri , Jens Lehmann

Conditioned dialogue generation suffers from the scarcity of labeled responses. In this work, we exploit labeled non-dialogue text data related to the condition, which are much easier to collect. We propose a multi-task learning approach to…

Computation and Language · Computer Science 2021-04-27 Yan Zeng , Jian-Yun Nie

As task-oriented dialog systems are becoming increasingly popular in our lives, more realistic tasks have been proposed and explored. However, new practical challenges arise. For instance, current dialog systems cannot effectively handle…

Computation and Language · Computer Science 2021-12-16 Kun Qian , Ahmad Beirami , Satwik Kottur , Shahin Shayandeh , Paul Crook , Alborz Geramifard , Zhou Yu , Chinnadhurai Sankar

Modern LLM-based agents and chat assistants rely on long-term memory frameworks to store reusable knowledge, recall user preferences, and augment reasoning. As researchers create more complex memory architectures, it becomes increasingly…

Machine Learning · Computer Science 2026-05-25 Alina Shutova , Alexandra Olenina , Ivan Vinogradov , Anton Sinitsin

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical…

Computation and Language · Computer Science 2022-12-26 Weihao Zeng , Keqing He , Zechen Wang , Dayuan Fu , Guanting Dong , Ruotong Geng , Pei Wang , Jingang Wang , Chaobo Sun , Wei Wu , Weiran Xu

Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and…

Computation and Language · Computer Science 2023-05-02 Siddhant Arora , Hayato Futami , Emiru Tsunoo , Brian Yan , Shinji Watanabe

Existing studies in conversational AI mostly treat task-oriented dialog (TOD) and question answering (QA) as separate tasks. Towards the goal of constructing a conversational agent that can complete user tasks and support information…

Computation and Language · Computer Science 2022-06-28 Miaoran Li , Baolin Peng , Jianfeng Gao , Zhu Zhang

Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which…

Computation and Language · Computer Science 2022-10-18 Sanghwan Bae , Donghyun Kwak , Soyoung Kang , Min Young Lee , Sungdong Kim , Yuin Jeong , Hyeri Kim , Sang-Woo Lee , Woomyoung Park , Nako Sung

Neural machine translation (NMT) has achieved notable success in recent times, however it is also widely recognized that this approach has limitations with handling infrequent words and word pairs. This paper presents a novel…

Computation and Language · Computer Science 2017-08-08 Yang Feng , Shiyue Zhang , Andi Zhang , Dong Wang , Andrew Abel
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