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We developed an internet-based questionnaire on spreadsheet use that we administered to a large number of users in several companies and organizations to document how spreadsheets are currently being developed and used in business. In this…
Today's virtual reality (VR) systems and environments assume that users have typical abilities, which can make VR inaccessible to people with physical impairments. However, there is not yet an understanding of how inaccessible locomotion…
This chapter argues for more informed target metrics for the statistical processing of stylistic variation in text collections. Much as operationalised relevance proved a useful goal to strive for in information retrieval, research in…
Increased use of social media by police to connect with citizens has encouraged researchers to study different aspects of information exchange (e.g. type of information, credibility and propagation) during emergency and crisis situation.…
The analysis of social networks, in particular those describing face-to-face interactions between individuals, is complex due to the intertwining of the topological and temporal aspects. We revisit them both, using public data recorded by…
In real-world social networks, there is an increasing interest in tracking the evolution of groups of users and detecting the various changes they are liable to undergo. Several approaches have been proposed for this. In studying these…
Studies on interpersonal conflict have a long history and contain many suggestions for conflict typology. We use this as the basis of a novel annotation scheme and release a new dataset of situations and conflict aspect annotations. We then…
Despite the fact that outside is becoming the frontier of indoor workplaces, a large amount of real-world work like road construction has to be done by outdoor human activities in open areas. Given the promise of the smart workplace in…
Automated decision systems are increasingly used to take consequential decisions in problems such as job hiring and loan granting with the hope of replacing subjective human decisions with objective machine learning (ML) algorithms.…
While assistive robots have much potential to help older people with frailty-related needs, there are few in use. There is a gap between what is developed in laboratories and what would be viable in real-world contexts. Through a series of…
Decentralized social media protocols enable users in independent, user-hosted servers (i.e., instances) to interact with each other while they self-govern. This community-based model of social media governance opens up new opportunities for…
This article analyzes trust and security in computing and communications systems. While in human-life, trust usually has some kind of commonly understood meaning, in the realm of computing and communications systems, it could be interpreted…
In many work environments, serendipitous interactions between members of different groups may lead to enhanced productivity, collaboration and knowledge dissemination. Two factors that may have an influence on such interactions are cultural…
Collective robotic systems are biologically inspired and advantageous due to their apparent global intelligence and emergent behaviors. Many applications can benefit from the incorporation of collectives, including environmental monitoring,…
It is natural for humans to collaborate while dealing with complex problems. In this article I consider this process of collaboration in the context of information seeking. The study and discussion presented here are driven by two…
Recommendation to groups of users is a challenging and currently only passingly studied task. Especially the evaluation aspect often appears ad-hoc and instead of truly evaluating on groups of users, synthesizes groups by merging individual…
This work surveys 50 Black Lives Matter activists in the United States about the role of technology in organizing protests and other actions. Broad questions about the overall ease and safety of existing technology allowed them to…
We conducted a qualitative user study with 77 consumers to investigate what social aspects are relevant when supporting customers during their shopping activities and particularly in situations when they are undecided. Twenty-five…
Science and engineering have requests for a wide variety of programs, but I think that all of them can be divided between two groups. Programs of the first group deal with the well known situations and, by using well known equations, give…
From many datasets gathered in online social networks, well defined community structures have been observed. A large number of users participate in these networks and the size of the resulting graphs poses computational challenges. There is…