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A major task for moderators of online spaces is norm-setting, essentially creating shared norms for user behavior in their communities. Platform design principles emphasize the importance of highlighting norm-adhering examples and…
Story detection in online communities is a challenging task as stories are scattered across communities and interwoven with non-storytelling spans within a single text. We address this challenge by building and releasing the StorySeeker…
Online communities play a critical role in shaping societal discourse and influencing collective behavior in the real world. The tendency for people to connect with others who share similar characteristics and views, known as homophily,…
Although the gender gap in academia has narrowed, females are underrepresented within some fields in the USA. Prior research suggests that the imbalances between science, technology, engineering and mathematics fields may be partly due to…
Many researchers studying online communities seek to make them better. However, beyond a small set of widely-held values, such as combating misinformation and abuse, determining what 'better' means can be challenging, as community members…
The increasing relevance of Internet-based markets requires a sustained investigation into the relationship between design and user behavior. This research begins within the sociology of quantification and markets to investigate the impacts…
Millions of people use online social networks to reinforce their sense of belonging, for example by giving and asking for feedback as a form of social validation and self-recognition. It is common to observe disagreement among people…
Rules are a critical component of the functioning of nearly every online community, yet it is challenging for community moderators to make data-driven decisions about what rules to set for their communities. The connection between a…
Online social networks have become a crucial medium to disseminate the latest political, commercial, and social information. Users with high visibility are often selected as seeds to spread information and affect their adoption in target…
Contributing to history has never been as easy as it is today. Anyone with access to the Web is able to play a part on Wikipedia, an open and free encyclopedia. Wikipedia, available in many languages, is one of the most visited websites in…
The Web has become the main source for news acquisition. At the same time, news discussion has become more social: users can post comments on news articles or discuss news articles on other platforms like Reddit. These features empower and…
In this work, we examine the influence of unreliable information on political incivility and toxicity on the social media platform Reddit. We show that comments on articles from unreliable news websites are posted more often in…
The aim of this paper is to present methods to systematically analyze individual and group behavioral patterns observed in community driven discussion platforms like Reddit where users exchange information and views on various topics of…
Although there are millions of transgender people in the world, a lack of information exists about their health issues. This issue has consequences for the medical field, which only has a nascent understanding of how to identify and meet…
Community Question-Answering platforms, such as Stack Overflow (SO), are valuable knowledge exchange and problem-solving resources. These platforms incorporate mechanisms to assess the quality of answers and participants' expertise, ideally…
Many openly non-binary gender individuals participate in social networks. However, the relationship between gender and online interactions is not well understood, which may result in disparate treatment by large language models. We…
This work quantifies the effects of signaling and performing gender on the success of reviews written on the popular amazon shopping platform. Highly rated reviews play an important role in e-commerce since they are prominently displayed…
Toxic comments are the top form of hate and harassment experienced online. While many studies have investigated the types of toxic comments posted online, the effects that such content has on people, and the impact of potential defenses, no…
Social media data has become crucial to the advancement of scientific understanding. However, even though it has become ubiquitous, just collecting large-scale social media data involves a high degree of engineering skill set and…
The way Wikipedia's contributors think can influence how they describe individuals resulting in a bias based on gender. We use a machine learning model to prove that there is a difference in how women and men are portrayed on Wikipedia.…