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Intent classification has been widely researched on English data with deep learning approaches that are based on neural networks and word embeddings. The challenge for Chinese intent classification stems from the fact that, unlike English…
Question-answering systems and voice assistants are becoming major part of client service departments of many organizations, helping them to reduce the labor costs of staff. In many such systems, there is always natural language…
This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…
In this paper we explore the use of meta-knowledge embedded in intent identifiers to improve intent recognition in conversational systems. As evidenced by the analysis of thousands of real-world chatbots and in interviews with professional…
Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…
Many approaches to semantic image hashing have been formulated as supervised learning problems that utilize images and label information to learn the binary hash codes. However, large-scale labeled image data is expensive to obtain, thus…
Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…
Intent classification is an important task in natural language understanding systems. Existing approaches have achieved perfect scores on the benchmark datasets. However they are not suitable for deployment on low-resource devices like…
Pre-trained language models such as BERT have been proved to be powerful in many natural language processing tasks. But in some text classification applications such as emotion recognition and sentiment analysis, BERT may not lead to…
In this paper, we propose a dictionary screening method for embedding compression in text classification tasks. The key purpose of this method is to evaluate the importance of each keyword in the dictionary. To this end, we first train a…
Sentence embedding is an important research topic in natural language processing. It is essential to generate a good embedding vector that fully reflects the semantic meaning of a sentence in order to achieve an enhanced performance for…
Intent classification is a task in spoken language understanding. An intent classification system is usually implemented as a pipeline process, with a speech recognition module followed by text processing that classifies the intents. There…
Recent studies have demonstrated the usefulness of contextualized word embeddings in unsupervised semantic frame induction. However, they have also revealed that generic contextualized embeddings are not always consistent with human…
Deep neural networks trained for classification have been found to learn powerful image representations, which are also often used for other tasks such as comparing images w.r.t. their visual similarity. However, visual similarity does not…
We study semantic compression for text where meanings contained in the text are conveyed to a source decoder, e.g., for classification. The main motivator to move to such an approach of recovering the meaning without requiring exact…
Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…
The goal of hate speech detection is to filter negative online content aiming at certain groups of people. Due to the easy accessibility of social media platforms it is crucial to protect everyone which requires building hate speech…
Dense word embeddings, which encode semantic meanings of words to low dimensional vector spaces have become very popular in natural language processing (NLP) research due to their state-of-the-art performances in many NLP tasks. Word…
Large Language Models (LLMs) struggle with complex reasoning due to limited diversity and inefficient search. We propose Soft Reasoning, an embedding-based search framework that optimises the embedding of the first token to guide…
Text classification, a core component of task-oriented dialogue systems, attracts continuous research from both the research and industry community, and has resulted in tremendous progress. However, existing method does not consider the use…