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Representing a dialog policy as a recurrent neural network (RNN) is attractive because it handles partial observability, infers a latent representation of state, and can be optimized with supervised learning (SL) or reinforcement learning…

Artificial Intelligence · Computer Science 2016-12-20 Kavosh Asadi , Jason D. Williams

Nowadays, the current neural network models of dialogue generation(chatbots) show great promise for generating answers for chatty agents. But they are short-sighted in that they predict utterances one at a time while disregarding their…

Computation and Language · Computer Science 2023-01-19 Jabri Ismail , Aboulbichr Ahmed , El ouaazizi Aziza

Human-computer interactive systems that rely on machine learning are becoming paramount to the lives of millions of people who use digital assistants on a daily basis. Yet, further advances are limited by the availability of data and the…

Machine Learning · Computer Science 2020-04-29 Katya Kudashkina , Valliappa Chockalingam , Graham W. Taylor , Michael Bowling

Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

Computation and Language · Computer Science 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

Most existing approaches for goal-oriented dialogue policy learning used reinforcement learning, which focuses on the target agent policy and simply treat the opposite agent policy as part of the environment. While in real-world scenarios,…

Computation and Language · Computer Science 2020-04-22 Zheng Zhang , Lizi Liao , Xiaoyan Zhu , Tat-Seng Chua , Zitao Liu , Yan Huang , Minlie Huang

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. A part of this effort is the policy optimisation task, which attempts to find a policy describing how to…

Computation and Language · Computer Science 2018-02-13 Gellért Weisz , Paweł Budzianowski , Pei-Hao Su , Milica Gašić

Learning goal-oriented dialogues by means of deep reinforcement learning has recently become a popular research topic. However, commonly used policy-based dialogue agents often end up focusing on simple utterances and suboptimal policies.…

Machine Learning · Computer Science 2020-05-26 Rui Zhao , Volker Tresp

Open domain dialog systems face the challenge of being repetitive and producing generic responses. In this paper, we demonstrate that by conditioning the response generation on interpretable discrete dialog attributes and composed…

Machine Learning · Computer Science 2019-09-17 Chinnadhurai Sankar , Sujith Ravi

Many studies have applied reinforcement learning to train a dialog policy and show great promise these years. One common approach is to employ a user simulator to obtain a large number of simulated user experiences for reinforcement…

Computation and Language · Computer Science 2020-04-24 Ryuichi Takanobu , Runze Liang , Minlie Huang

Policy gradient methods have shown success in learning control policies for high-dimensional dynamical systems. Their biggest downside is the amount of exploration they require before yielding high-performing policies. In a lifelong…

Machine Learning · Computer Science 2020-10-23 Jorge A. Mendez , Boyu Wang , Eric Eaton

Speech recognition systems have achieved high recognition performance for several tasks. However, the performance of such systems is dependent on the tremendously costly development work of preparing vast amounts of task-matched transcribed…

Computation and Language · Computer Science 2017-11-13 Taku Kato , Takahiro Shinozaki

Statistical spoken dialogue systems have the attractive property of being able to be optimised from data via interactions with real users. However in the reinforcement learning paradigm the dialogue manager (agent) often requires…

Machine Learning · Computer Science 2015-08-19 Pei-Hao Su , David Vandyke , Milica Gasic , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

Dialogue policy learning, a subtask that determines the content of system response generation and then the degree of task completion, is essential for task-oriented dialogue systems. However, the unbalanced distribution of system actions in…

Computation and Language · Computer Science 2021-06-29 Yunhao Li , Yunyi Yang , Xiaojun Quan , Jianxing Yu

We study reinforcement learning of chatbots with recurrent neural network architectures when the rewards are noisy and expensive to obtain. For instance, a chatbot used in automated customer service support can be scored by quality…

Machine Learning · Statistics 2017-02-14 Kirthevasan Kandasamy , Yoram Bachrach , Ryota Tomioka , Daniel Tarlow , David Carter

Deep reinforcement learning (RL) methods have significant potential for dialogue policy optimisation. However, they suffer from a poor performance in the early stages of learning. This is especially problematic for on-line learning with…

Computation and Language · Computer Science 2017-07-06 Pei-Hao Su , Pawel Budzianowski , Stefan Ultes , Milica Gasic , Steve Young

Reinforcement Learning (RL) has been witnessed its potential for training a dialogue policy agent towards maximizing the accumulated rewards given from users. However, the reward can be very sparse for it is usually only provided at the end…

Computation and Language · Computer Science 2021-11-03 Hongru Wang , Huimin Wang , Zezhong Wang , Kam-Fai Wong

We develop an artificial agent motivated to augment its knowledge base beyond its initial training. The agent actively participates in dialogues with other agents, strategically acquiring new information. The agent models its knowledge as…

Artificial Intelligence · Computer Science 2024-07-01 Selene Baez Santamaria , Shihan Wang , Piek Vossen

The ability to compute an accurate reward function is essential for optimising a dialogue policy via reinforcement learning. In real-world applications, using explicit user feedback as the reward signal is often unreliable and costly to…

Computation and Language · Computer Science 2016-06-03 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Deep reinforcement learning algorithms have recently been used to train multiple interacting agents in a centralised manner whilst keeping their execution decentralised. When the agents can only acquire partial observations and are faced…

Machine Learning · Computer Science 2020-01-27 Emanuele Pesce , Giovanni Montana

We propose a reinforcement learning-based approach to optimize conversational strategies for product recommendation across diverse industries. As organizations increasingly adopt intelligent agents to support sales and service operations,…

Information Retrieval · Computer Science 2025-07-03 Kang Liu
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