Related papers: A Train Status Assistant for Indian Railways

A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents that customer care agents can use to facilitate users' needs.…

Human mobility patterns are complex and distinct from one person to another. Nevertheless, motivated by tremendous potential benefits of modeling such patterns in enabling new mobile services and technologies, researchers have attempted to…

Due to accelerating urbanization, the importance of solving the signal control problem increases. This paper analyzes various existing methods and suggests options for increasing the number of agents to reduce the average travel time.…

As AI systems grow increasingly capable of operating for hours or days at a time, users' prompts are transforming into elaborate specifications for the AI to autonomously work on. While prompting for bounded, single-turn tasks has been…

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…

Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

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Mobility analysis is a crucial element in the research area of transportation systems. Forecasting traffic information offers a viable solution to address the conflict between increasing transportation demands and the limitations of…

To provide stable and high data rate wireless access for passengers in the train, it is necessary to properly deploy base stations along the railway. We consider this issue from the perspective of service, which is defined as the integral…

The objective of the paper is to design an agent which provides efficient response to the caller when a call goes unanswered in smartphones. The agent provides responses through text messages, email etc stating the most likely reason as to…

The ability of an AI agent to assist other agents, such as humans, is an important and challenging goal, which requires the assisting agent to reason about the behavior and infer the goals of the assisted agent. Training such an ability by…

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Automatic translation systems offer a powerful solution to bridge language barriers in scenarios where participants do not share a common language. However, these systems can introduce errors leading to misunderstandings and conversation…

We present a series of two studies conducted to understand user's affective states during voice-based human-machine interactions. Emphasis is placed on the cases of communication errors or failures. In particular, we are interested in…

A goal shared by artificial intelligence and information retrieval is to create an oracle, that is, a machine that can answer our questions, no matter how difficult they are. A more limited, but still instrumental, version of this oracle is…

Aim of this research is to transform images of roadside traffic panels to speech to assist the vehicle driver, which is a new approach in the state-of-the-art of the advanced driver assistance systems. The designed system comprises of three…

There are more than 7,000 public transit agencies in the U.S. (and many more private agencies), and together, they are responsible for serving 60 billion passenger miles each year. A well-functioning transit system fosters the growth and…

We propose a new framework for building and evaluating machine learning algorithms. We argue that many real-world problems require an agent which must quickly learn to respond to demands, yet can continue to perform and respond to new…

Smart railways integrate advanced information technologies into railway operating systems to improve efficiency and reliability. Although the development of 5G has enhanced railway services, future smart railways require ultra-high speeds,…