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This study introduces novel methods for sentiment and opinion classification of tweets to support the New Product Development (NPD) process. Two popular word embedding techniques, Word2Vec and BERT, were evaluated as inputs for classic…

Research using YouTube data often explores social and semantic dimensions of channels and videos. Typically, analyses rely on laborious manual annotation of content and content creators, often found by low-recall methods such as keyword…

Neural language models often fail to generate diverse and informative texts, limiting their applicability in real-world problems. While previous approaches have proposed to address these issues by identifying and penalizing undesirable…

Social media platforms such as Twitter, Facebook etc can be utilised as an important source of information during disaster events. This information can be used for disaster response and crisis management if processed accurately and quickly.…

Social networking services like Twitter have been playing an import role in people's daily life since it supports new ways of communicating effectively and sharing information. The advantages of these social network services enable them…

The experimental landscape in natural language processing for social media is too fragmented. Each year, new shared tasks and datasets are proposed, ranging from classics like sentiment analysis to irony detection or emoji prediction.…

During the 2016 US elections Twitter experienced unprecedented levels of propaganda and fake news through the collaboration of bots and hired persons, the ramifications of which are still being debated. This work proposes an approach to…

In this paper we model user behaviour in Twitter to capture the emergence of trending topics. For this purpose, we first extensively analyse tweet datasets of several different events. In particular, for these datasets, we construct and…

Social media users give rise to social trends as they share about common interests, which can be triggered by different reasons. In this work, we explore the types of triggers that spark trends on Twitter, introducing a typology with…

Investors are interested in predicting future success of startup companies, preferably using publicly available data which can be gathered using free online sources. Using public-only data has been shown to work, but there is still much…

Networks are one of the most powerful structures for modeling problems in the real world. Downstream machine learning tasks defined on networks have the potential to solve a variety of problems. With link prediction, for instance, one can…

In the field of Natural Language Processing, information extraction from texts has been the objective of many researchers for years. Many different techniques have been applied in order to reveal the opinion that a tweet might have, thus…

Word embeddings are a fixed, distributional representation of the context of words in a corpus learned from word co-occurrences. Despite their proven utility in machine learning tasks, word embedding models may capture uneven semantic and…

Replacing hand-engineered pipelines with end-to-end deep learning systems has enabled strong results in applications like speech and object recognition. However, the causality and latency constraints of production systems put end-to-end…

Considering the large amount of content created online by the minute, slang-aware automatic tools are critically needed to promote social good, and assist policymakers and moderators in restricting the spread of offensive language, abuse,…

While researchers often study message features like moral content in text, such as party manifestos and social media, their quantification remains a challenge. Conventional human coding struggles with scalability and intercoder reliability.…

Entity disambiguation, or mapping a phrase to its canonical representation in a knowledge base, is a fundamental step in many natural language processing applications. Existing techniques based on global ranking models fail to capture the…

Feature-based transfer is one of the most effective methodologies for transfer learning. Existing studies usually assume that the learned new feature representation is \emph{domain-invariant}, and thus train a transfer model $\mathcal{M}$…

Recent work in the domain of misinformation detection has leveraged rich signals in the text and user identities associated with content on social media. But text can be strategically manipulated and accounts reopened under different…

Pretrained language models (PTLMs) are typically learned over a large, static corpus and further fine-tuned for various downstream tasks. However, when deployed in the real world, a PTLM-based model must deal with data distributions that…