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Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

With the rise of artificial intelligence (AI) and the growing use of deep-learning architectures, the question of ethics, transparency and fairness of AI systems has become a central concern within the research community. We address…

Computation and Language · Computer Science 2020-03-19 Mahault Garnerin , Solange Rossato , Laurent Besacier

Large language models are increasingly capable of generating fluent-appearing text with relatively little task-specific supervision. But can these models accurately explain classification decisions? We consider the task of generating…

Computation and Language · Computer Science 2022-05-06 Sarah Wiegreffe , Jack Hessel , Swabha Swayamdipta , Mark Riedl , Yejin Choi

Previous efforts to support creative problem-solving have included (a) techniques (such as brainstorming and design thinking) to stimulate creative ideas, and (b) software tools to record and share these ideas. Now, generative AI…

Social media serves as a primary communication and information dissemination platform for major global events, entertainment, and niche or topically focused community discussions. Therefore, it represents a valuable resource for researchers…

Computers and Society · Computer Science 2025-05-29 Kristina Radivojevic , Caleb Reinking , Shaun Whitfield , Paul Brenner

When generating insights from human groups, conversational deliberation is a key method for exploring issues, surfacing ideas, debating options, and converging on solutions. Unfortunately, real-time conversations are difficult to scale,…

Human-Computer Interaction · Computer Science 2024-12-30 Louis Rosenberg , Gregg Willcox , Hans Schumann

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Information-seeking conversation, which aims to help users gather information through conversation, has achieved great progress in recent years. However, the research is still stymied by the scarcity of training data. To alleviate this…

Computation and Language · Computer Science 2023-08-15 Siheng Li , Cheng Yang , Yichun Yin , Xinyu Zhu , Zesen Cheng , Lifeng Shang , Xin Jiang , Qun Liu , Yujiu Yang

The long-standing goal of creating a comprehensive, multi-purpose knowledge resource, reminiscent of the 1984 Cyc project, still persists in AI. Despite the success of knowledge resources like WordNet, ConceptNet, Wolfram|Alpha and other…

The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

Human-Computer Interaction · Computer Science 2020-03-24 Ziang Xiao , Michelle X. Zhou , Q. Vera Liao , Gloria Mark , Changyan Chi , Wenxi Chen , Huahai Yang

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

Developing robust and fair AI systems require datasets with comprehensive set of labels that can help ensure the validity and legitimacy of relevant measurements. Recent efforts, therefore, focus on collecting person-related datasets that…

We design and test an efficient democratic process for developing policies that reflect informed public will. The process combines AI-enabled collective dialogues that make deliberation democratically viable at scale with bridging-based…

Computers and Society · Computer Science 2023-11-07 Andrew Konya , Lisa Schirch , Colin Irwin , Aviv Ovadya

At its core, information access and seeking is an interactive process. In existing search engines, interactions are limited to a few pre-defined actions, such as "requery", "click on a document", "scrolling up/down", "going to the next…

Information Retrieval · Computer Science 2024-07-17 Mohammad Aliannejadi , Jacek Gwizdka , Hamed Zamani

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…

Computation and Language · Computer Science 2023-11-27 Armand Stricker , Patrick Paroubek

Calls to use open generative language models in academic research have highlighted the need for reproducibility and transparency in scientific research. However, the impact of generative AI extends well beyond academia, as corporations and…

Human-Computer Interaction · Computer Science 2024-08-06 Robert Wolfe , Tanushree Mitra

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Mental-illness stigma is a persistent social problem, hampering both treatment-seeking and recovery. Accordingly, there is a pressing need to understand it more clearly, but analyzing the relevant data is highly labor-intensive. Therefore,…

Human-Computer Interaction · Computer Science 2025-02-11 Han Meng , Renwen Zhang , Ganyi Wang , Yitian Yang , Peinuan Qin , Jungup Lee , Yi-Chieh Lee

Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…

Computation and Language · Computer Science 2022-06-23 Doris Dippold
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