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In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support…

Information Retrieval · Computer Science 2021-07-30 Li Dong , Matthew C. Spencer , Amir Biagi

Personalized multiple clustering aims to generate diverse partitions of a dataset based on different user-specific aspects, rather than a single clustering. It has recently drawn research interest for accommodating varying user preferences.…

Artificial Intelligence · Computer Science 2025-05-29 Ziye Chen , Yiqun Duan , Riheng Zhu , Zhenbang Sun , Mingming Gong

Given the variability in student learning it is becoming increasingly important to tailor courses as well as course sequences to student needs. This paper presents a systematic methodology for offering personalized course sequence…

Computers and Society · Computer Science 2016-09-21 Jie Xu , Tianwei Xing , Mihaela van der Schaar

The Personalization of information has taken recommender systems at a very high level. With personalization these systems can generate user specific recommendations accurately and efficiently. User profiling helps personalization, where…

Information Retrieval · Computer Science 2015-03-26 Sumitkumar Kanoje , Sheetal Girase , Debajyoti Mukhopadhyay

Job recommendation has traditionally been treated as a filter-based match or as a recommendation based on the features of jobs and candidates as discrete entities. In this paper, we introduce a methodology where we leverage the progression…

Information Retrieval · Computer Science 2020-06-04 Amber Nigam , Aakash Roy , Arpan Saxena , Hartaran Singh

Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

Configuration is a successful application area of Artificial Intelligence. In the majority of the cases, configuration systems focus on configuring one solution (configuration) that satisfies the preferences of a single user or a group of…

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

Prior work on personalized recommendations has focused on exploiting explicit signals from user-specific queries, clicks, likes, and ratings. This paper investigates tapping into a different source of implicit signals of interests and…

Information Retrieval · Computer Science 2021-09-13 Ghazaleh Haratinezhad Torbati , Andrew Yates , Gerhard Weikum

Modern recommender systems perform large-scale retrieval by first embedding queries and item candidates in the same unified space, followed by approximate nearest neighbor search to select top candidates given a query embedding. In this…

Recommender systems are designed to help users in situations of information overload. In recent years, we observed increased interest in session-based recommendation scenarios, where the problem is to make item suggestions to users based…

Information Retrieval · Computer Science 2021-09-15 Sara Latifi , Noemi Mauro , Dietmar Jannach

We propose a novel methodology to address dialog learning in the context of goal-oriented conversational systems. The key idea is to quantize the dialog space into clusters and create a language model across the clusters, thus allowing for…

Computation and Language · Computer Science 2018-12-27 R. Chulaka Gunasekara , David Nahamoo , Lazaros C. Polymenakos , Jatin Ganhotra , Kshitij P. Fadnis

With the increasing amount of information on the Internet, recommender systems are becoming increasingly crucial in supporting people to find and explore relevant content. This is also true in the online recruitment space, with websites…

Information Retrieval · Computer Science 2022-11-15 Yuzhou Peng

Most current recommender systems primarily focus on what to recommend, assuming users always require personalized recommendations. However, with the widely spread of ChatGPT and other chatbots, a more crucial problem in the context of…

Information Retrieval · Computer Science 2024-04-09 Zhefan Wang , Weizhi Ma , Min Zhang

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…

Information Retrieval · Computer Science 2024-04-15 Leif Azzopardi , Mateusz Dubiel , Martin Halvey , Jeffery Dalton

Given a huge set of applicants, how should a firm allocate sequential resume screenings, phone interviews, and in-person site visits? In a tiered interview process, later stages (e.g., in-person visits) are more informative, but also more…

Machine Learning · Computer Science 2019-11-18 Candice Schumann , Zhi Lang , Jeffrey S. Foster , John P. Dickerson

Bundle recommender systems recommend sets of items (e.g., pants, shirt, and shoes) to users, but they often suffer from two issues: significant interaction sparsity and a large output space. In this work, we extend multi-round…

Information Retrieval · Computer Science 2022-07-27 Zhankui He , Handong Zhao , Tong Yu , Sungchul Kim , Fan Du , Julian McAuley

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Computation and Language · Computer Science 2024-11-19 Juan A. Rodriguez , Nicholas Botzer , David Vazquez , Christopher Pal , Marco Pedersoli , Issam Laradji

Understanding human perceptions presents a formidable multimodal challenge for computers, encompassing aspects such as sentiment tendencies and sense of humor. While various methods have recently been introduced to extract…

Multimedia · Computer Science 2023-11-21 Hao Sun , Ziwei Niu , Xinyao Yu , Jiaqing Liu , Yen-Wei Chen , Lanfen Lin

Recent works in multiple object tracking use sequence model to calculate the similarity score between the detections and the previous tracklets. However, the forced exposure to ground-truth in the training stage leads to the…

Computer Vision and Pattern Recognition · Computer Science 2020-03-06 Tao Hu , Lichao Huang , Han Shen