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We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Attention-based encoder-decoder neural network models have recently shown promising results in goal-oriented dialogue systems. However, these models struggle to reason over and incorporate state-full knowledge while preserving their…

Computation and Language · Computer Science 2020-01-29 Firas Kassawat , Debanjan Chaudhuri , Jens Lehmann

The pre-dominant approach to language modeling to date is based on recurrent neural networks. Their success on this task is often linked to their ability to capture unbounded context. In this paper we develop a finite context approach…

Computation and Language · Computer Science 2017-09-12 Yann N. Dauphin , Angela Fan , Michael Auli , David Grangier

In neural dialogue modeling, a neural network is trained to predict the next utterance, and at inference time, an approximate decoding algorithm is used to generate next utterances given previous ones. While this autoregressive framework…

Computation and Language · Computer Science 2019-11-13 Ilia Kulikov , Jason Lee , Kyunghyun Cho

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

In task-oriented dialogue systems, spoken language understanding, or SLU, refers to the task of parsing natural language user utterances into semantic frames. Making use of context from prior dialogue history holds the key to more effective…

Computation and Language · Computer Science 2018-07-03 Raghav Gupta , Abhinav Rastogi , Dilek Hakkani-Tur

Autoregressive models used to generate responses in open-domain dialogue systems often struggle to take long-term context into account and to maintain consistency over a dialogue. Previous research in open-domain dialogue generation has…

Computation and Language · Computer Science 2023-04-18 Mehrdad Farahani , Richard Johansson

A multi-turn dialogue always follows a specific topic thread, and topic shift at the discourse level occurs naturally as the conversation progresses, necessitating the model's ability to capture different topics and generate topic-aware…

Computation and Language · Computer Science 2021-09-14 Hongru Wang , Mingyu Cui , Zimo Zhou , Gabriel Pui Cheong Fung , Kam-Fai Wong

In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…

Computation and Language · Computer Science 2020-12-15 Xiuying Chen , Zhi Cui , Jiayi Zhang , Chen Wei , Jianwei Cui , Bin Wang , Dongyan Zhao , Rui Yan

Language Identification, being an important aspect of Automatic Speaker Recognition has had many changes and new approaches to ameliorate performance over the last decade. We compare the performance of using audio spectrum in the log scale…

Computation and Language · Computer Science 2017-05-19 Vrishabh Ajay Lakhani , Rohan Mahadev

Neural conversation models tend to generate safe, generic responses for most inputs. This is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation. To address this…

Computation and Language · Computer Science 2018-09-06 Ashutosh Baheti , Alan Ritter , Jiwei Li , Bill Dolan

The success of interactive dialog systems is usually associated with the quality of the spoken language understanding (SLU) task, which mainly identifies the corresponding dialog acts and slot values in each turn. By treating utterances in…

Computation and Language · Computer Science 2021-09-06 Ting-Wei Wu , Ruolin Su , Biing-Hwang Juang

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Effective knowledge management is critical for preserving institutional expertise and improving the efficiency of workforce training in state transportation agencies. Traditional approaches, such as static documentation, classroom-based…

Computation and Language · Computer Science 2026-03-05 Divija Amaram , Lu Gao , Gowtham Reddy Gudla , Tejaswini Sanjay Katale

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

Computation and Language · Computer Science 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…

Computation and Language · Computer Science 2019-05-30 Jianheng Tang , Tiancheng Zhao , Chenyan Xiong , Xiaodan Liang , Eric P. Xing , Zhiting Hu

This article proposes a biologically inspired neurocomputational architecture which learns associations between words and referents in different contexts, considering evidence collected from the literature of Psycholinguistics and…

Machine Learning · Computer Science 2019-05-29 Hansenclever F. Bassani , Aluizio F. R. Araujo

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-06-05 Vladimir Ilievski

Neural conversation models are attractive because one can train a model directly on dialog examples with minimal labeling. With a small amount of data, however, they often fail to generalize over test data since they tend to capture…

Computation and Language · Computer Science 2018-11-19 Sungjin Lee

Answer selection (answer ranking) is one of the key steps in many kinds of question answering (QA) applications, where deep models have achieved state-of-the-art performance. Among these deep models, recurrent neural network (RNN) based…

Computation and Language · Computer Science 2019-05-28 Dong Xu , Jianhui Ji , Haikuan Huang , Hongbo Deng , Wu-Jun Li
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