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The emergence and growth of research on issues of ethics in AI, and in particular algorithmic fairness, has roots in an essential observation that structural inequalities in society are reflected in the data used to train predictive models…
Adolescents heavily rely on social media to build and maintain close relationships, yet current platform designs often make self-disclosure feel risky or uncomfortable. Through a three-part study involving 19 teens aged 13-18, we identify…
Designers incorporate values in the design process that raise risks for vulnerable groups. Persuasion in user interfaces can quickly turn into manipulation and become potentially harmful for those groups in the realm of intellectual…
The unreflected promotion of diversity as a value in social interactions -- including technology-mediated ones -- risks emphasizing the benefits of inclusion at the cost of not recognizing the potential harm from failing to protect…
User engagement with data privacy and security through consent banners has become a ubiquitous part of interacting with internet services. While previous work has addressed consent banners from either interaction design, legal, and…
In this position paper we approach problems concerning critical digital and information literacy with ideas to provide more digestible explanations of abstract concepts through interface design. In particular, we focus on social media…
No two people are alike. We usually ignore this diversity as we have the capability to adapt and, without noticing, become experts in interfaces that were probably misadjusted to begin with. This adaptation is not always at the user's…
As Human-Computer Interaction (HCI) research aims to be inclusive and representative of many marginalized identities, there is still a lack of available literature and research on intersectional considerations of race, gender, and sexual…
Designers of online deliberative platforms aim to counter the degrading quality of online debates. Support technologies such as machine learning and natural language processing open avenues for widening the circle of people involved in…
Gender bias represents a form of systematic negative treatment that targets individuals based on their gender. This discrimination can range from subtle sexist remarks and gendered stereotypes to outright hate speech. Prior research has…
The susceptibility to biases and discrimination is a pressing issue in today's labor markets. While digital recruitment systems play an increasingly significant role in human resource management, a systematic understanding of human-centered…
This chapter presents an overview of Prosocial Design, an approach to platform design and governance that recognizes design choices influence behavior and that those choices can or should be made toward supporting healthy interactions and…
People often take user ratings and reviews into consideration when shopping for products or services online. However, such user-generated data contains self-selection bias that could affect people decisions and it is hard to resolve this…
Many researchers have been concerned with whether social media has a negative impact on the well-being of their audience. With the popularity of social networking sites (SNS) steadily increasing, psychological and social sciences have shown…
With the widespread use of AI systems and applications in our everyday lives, it is important to take fairness issues into consideration while designing and engineering these types of systems. Such systems can be used in many sensitive…
Personalization is pervasive in the online space as, when combined with learning, it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that such…
The increasing deployment of artificial intelligence (AI) tools to inform decision making across diverse areas including healthcare, employment, social benefits, and government policy, presents a serious risk for disabled people, who have…
Personal informatics (PI) systems, powered by smartphones and wearables, enable people to lead healthier lifestyles by providing meaningful and actionable insights that break down barriers between users and their health information. Today,…
Human-robot interaction (HRI) systems need to build trust with people of diverse identities. This position paper argues that queer (LGBTQIA+) people must be included in the design and evaluation of HRI systems to ensure their trust in and…
Artificial Intelligence (AI) models are now being utilized in all facets of our lives such as healthcare, education and employment. Since they are used in numerous sensitive environments and make decisions that can be life altering,…